Parts, Accessories & Shipping Associate

United StatesUnited States·RoanokeFull Timemid
OtherShipping AssociateShipping
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Quick Summary

Requirements Summary

You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.

Technical Tools
OtherShipping AssociateShipping

For over two decades, MotoSport has led the powersports industry with unmatched selection, quality, and expertise. Since our founding in 1999, we’ve been driven by one mission — to make your next ride your best ride. As a premier powersports retail e-commerce company, we’re dedicated to providing riders of all types with high-quality parts, gear, and accessories from the most trusted brands. When you reach out to us, you’re not just talking to a salesperson — you’re connecting with someone who rides, wrenches, and lives the lifestyle. 

As a Parts, Accessories & Shipping Associate at MotoSport.com Roanoke, you'll play a dual role at the heart of our dealership operations — delivering exceptional front-counter service to powersports enthusiasts while keeping our parts, shipping, and receiving functions running smoothly. You'll greet and assist walk-in customers, handle parts requests from the service department, manage special orders, and ensure incoming shipments are accurately received and stocked. The ideal candidate brings a genuine passion for powersports, a customer-first attitude, basic mechanical knowledge of at least one riding segment, and the ability to juggle multiple priorities in a fast-paced dealership environment. This role requires comfort working on your feet, proficiency with Microsoft Office and Google Suite, and the physical ability to lift up to 50 lbs. — all while maintaining the high service standards MotoSport.com is known for.

This position will report into the Parts Manager.

  • Greet and assist over-the-counter customers in a friendly, professional manner; prioritize walk-in customers, with telephone customers as secondary priority
  • Achieve monthly and annual sales goals established by management
  • Suggest related items and upsell to ensure customers have everything they need
  • Handle parts and accessories requests from the service department
  • Notify customers of special order arrivals by phone; follow up by postcard if not picked up within 5 business days; escalate to Parts Manager if still unclaimed
  •  

  • Receive, inspect, and check in parts and accessories shipments
  • Match and staple purchase orders and bills of lading and forward to the Parts Manager
  • Stock received items accurately and in a timely manner
  • Prioritize and place parts orders to meet service and customer timelines
  • Box and ship special orders to customers
  •  

  • Abide by all dealership policies, including general housekeeping standards
  • Follow company dress code and maintain a professional appearance at all times
  • Maintain positive, collaborative working relationships with all team members
  • Perform additional duties as assigned to support the overall success of the department and dealership
  • Tuesday-Friday 8:45am-6pm and Saturday 8:45am-4pm
  • Ability to lift up to 50 lbs.
  • May be required to push and/or balance a 600 lb+ recreational vehicle
  • Ability to use a keyboard and computer for extended periods
  • Ability to spend the majority of the workday on your feet
  • Work environment noise level is occasionally loud
  • Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators. 
  • AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry. 
  • Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands. 
  • Competitive benefits:  Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies
  • 📞 Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce Backcountry. 
  • 🧠 Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution. 
  • 💬 Step 3: Participate in deep-dive interviews with Backcountry leadership focused on your experience, product mindset, and operational thinking. 
  • 📩 Step 4: Offer. We’ll move fast for the right candidate. 
  • Location & Eligibility

    Where is the job
    Roanoke, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 7, 2026
    First seen
    April 8, 2026
    Last seen
    April 27, 2026

    Posting Health

    Days active
    19
    Repost count
    0
    Trust Level
    28%
    Scored at
    April 28, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Cscgeneration 2

    AI-native retail holding company that acquires and modernizes iconic retail brands

    Employees
    1k+
    Founded
    2016
    View company profile
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    Cscgeneration 2Parts, Accessories & Shipping Associate