General Academic Advisor (Student Services Professional II)

The College of Arts and Letters (CAL) at San Diego State University is seeking a General Academic Advisor to serve its undergraduate students. The General Academic Advisor will support a caseload of students by providing academic advising, student support, and programming that enhances student achievement and timely graduation.

• →Academic Advising, Retention, & Graduation Initiatives: Provide holistic academic guidance, student success and degree-planning support, policy interpretation, milestone outreach, retention and graduation intervention, inter-department communication, petition coordination, advising material development, and data-informed support for students and faculty.
• →Major Exploration Outreach: Promote CAL majors, minors, and engagement opportunities by conducting outreach to undeclared and admitted students, collaborating Undeclared Advisers, and responding to student, parent, and visitor inquiries.
• →Special Event Support: Provide logistical and coordination support for special events ranging from venue setup, program planning, event materials creation, and department representation at Explore SDSU Open House and the CAL Student Success Workshops series.

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. 
• This position is designated as exempt under FLSA and is not eligible for overtime compensation. 
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.  
• The individual hired into this role will work on campus at SDSU in San Diego and will be eligible for telework after an initial training period.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU.

The Office of the Assistant Dean for Student Affairs offers a comprehensive range of services to students in the College of Arts and Letters. The office takes a student-centered approach in its efforts to help students, endeavoring to give each student as much individualized attention as possible. Since student issues often extend beyond the purview of this office, the staff maintain constant communication with a wide variety of campus entities in order to provide students with the best possible assistance. The mission of this office is to enhance the student's college experience by providing assistance that will support the student's primary educational goal: attaining a degree.

For more information regarding the College of Arts and Letters, click here.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of professional experience.

• Master's degree in student personnel, higher education/student affairs, counseling or related field.
• Experience advising diverse groups of students and student organizations along the academic spectrum including, promising students, students in the middle or high achieving students.
• Knowledge of a variety of academic disciplines in terms of course requirements and career paths.
• Experience utilizing SDSU Navigate advising (EAB) and similar academic advising tools.
• Two years of experience in interpreting and explaining academic policies governing public or private university admissions.
• Two years of experience working in a college or university admissions, advising, evaluations, registrar or other student service-related office.

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

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All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.