Administrative Supervisor

Oh-Vincent-mid

OtherAdministrative

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Quick Summary

Overview

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Benefits/Perks Health Insurance Reimbursement Vacation,

Technical Tools

OtherAdministrative

Benefits:

Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

Benefits/Perks

Health Insurance Reimbursement
Vacation, paid time off
Company-paid training
Opportunity for Rapid Advancement
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Administrative Supervisor works directly with customers and the customer service team to discuss orders, resolve problems, and meet related needs. To be a successful Administrative Supervisor you should be detail-oriented, organized, and have excellent interpersonal and communication skills.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Lead a team of 2 to 4 remote Customer Service Representatives

Qualifications

High school diploma or GED
Minimum of three years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills...Computer, Written & Verbal
Minimum typing speed 60 wpm
Basic math/accounting skills

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan Water offers technologically advanced, state-of-the-art water filtration products & bottled water products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.