Discovery Coordinator (Visitor Experience Programs)

• Clerk Grade 5-6
• Discovery Coordinator (Visitor Experience Programs)  
• Package includes pro-rata salary ($102,936-$113,579) plus employer's contribution to superannuation and annual leave loading
• Part time (1 day/week) temporary position until 30 June 2027
• Katoomba location

Rare part-time opportunity to work for NSW National Parks and Wildlife Service (NPWS) Blue Mountains Branch's Visitor Experience team.  If you enjoy creating opportunities for people to connect with parks through learning, participation and hands-on experiences, we'd love to hear from you.

National Parks and Wildlife Service has a unique opportunity for a Discovery Coordinator (Visitor Experience Programs) to contribute to the conservation of the natural environment, flora, fauna and Aboriginal heritage through engaging visitor and community programs.  Based in Katoomba, you will be part of the Visitor Experience team, supporting the planning, delivery and continuous improvement of visitor experiences across the Branch and contributing to a diverse portfolio of programs that connect people with parks, conservation and culture.

Through coordinating Discovery corporate volunteering programs, supporting branch-wide volunteering initiatives and contributing to Discovery leisure and education programs as required, you will help foster meaningful connections with national parks and contribute to the delivery of Visitor Experience initiatives.  The role works collaboratively with volunteers, corporate partners, community groups and internal stakeholders to support program delivery and administration, ensuring activities are well organised, compliant and aligned with NPWS objectives. Working alongside an established Discovery Coordinator who has primary responsibility for Discovery guided walks, talks and excursions, each position maintains separate program responsibilities and work collaboratively to support visitor engagement, community participation and high-quality Discovery experiences across the Branch.

To be successful in the role, you will have:

• Demonstrated skills and experience in the development and delivery of educational, interpretive or community volunteer programs for groups in a cultural or field setting.
• Demonstrated understanding of interpretation principles and experience supporting engaging visitor experiences that connect people with natural and cultural heritage.
• Sound understanding of risk management, minimal impact and bush safety principles in relation to outdoor visitor or volunteer programs.
• Strong communication and relationship management skills, with the ability to build and maintain effective relationships with external and internal stakeholders.
• Demonstrated organisational and administrative skills, including experience in program administration, reporting, scheduling, record management, human resources and budget management to support the effective and financially sustainable delivery of programs.

• Current Working with Children Check
• Senior First Aid Certificate
• Demonstrated skills and experience in the development and delivery of guided educational activities activities for families, school students and community groups in a cultural or field setting.
• Demonstrated understanding of the role of Interpretation and experience in developing and including interpretive techniques during a guided tour or activity.
• Sound understanding of Risk Management, Minimal Impact and Bush Safety principles in relation to guided tours in a cultural or field setting.

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

NSW National Parks and Wildlife Service is a great place to expand your career and grow your skills and knowledge.

• Accrued days off in addition to Annual Leave
• Corporate wellbeing programs, including the Fitness Passport
• Learning and development opportunities, including in-house training.

About NSW National Parks & Wildlife Service

Visit a park

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen, New Zealand Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.

Should you require further information about the role please contact Fiona Tucker, Team Leader Visitor Experience, Katoomba, Blue Mountains Branch, NPWS on 0439 339 156 or via fiona.tucker@dcceew.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Marie-Claire Bleakley on 0407 789 021 (please mention reference number 551606).

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn 

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Advertised: 10 Jul 2026 AUS Eastern Standard Time
Applications close: 26 Jul 2026 AUS Eastern Standard Time

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