Referral Coordination & Assessment Officer

• Join the Development Coordination Authority—bringing together expert advice across disciplines to deliver smarter, faster planning outcomes for NSW!
• 3 x ongoing roles
• Parramatta or other NSW location by negotiation
• PO (Professional) Level 1B, salary ranges from $115,853 to $130,547 + super

This role manages low- to moderate-complexity referrals — integrated development, concurrence and consultation — for development applications across NSW, in one of DCA's four regional RC&A teams. Working alongside DCA's technical experts, the role learns NSW Government input across many disciplines and prepares draft consolidated responses for senior sign-off. It also supports senior officers on more complex matters.

The role identifies gaps or inconsistencies in the input it receives, drafts responses that reflect a clear position, and escalates where senior input is needed. It manages communication with councils and applicants throughout the assessment process, and contributes to ongoing improvements in how the service operates.

DCA's four regional RC&A teams align to the Local Planning and Council Support (LPCS) regions: Central, West and South; North, East and Central Coast; Hunter and Northern; and Southern, Western and Macarthur.

For more information read the full Role Description.

• →Knowledge of the NSW planning, assessment and approval environments including relevant legislation, policy, regulations, standards and codes of practice.
• →Demonstrated experience in customer service and enquiry management.
• →Ability to manage competing priorities and deliver to statutory timeframes.
• →Ability to communicate well with diverse customers and stakeholders (written and verbal).
• →Demonstrated ability to identify gaps or inconsistencies in input received and prepare clear, considered draft responses

• Degree qualification in a related relevant discipline.

The Department of Planning, Housing and Infrastructure (DPHI) improves the liveability and prosperity of NSW. To achieve this, we: create vibrant, productive spaces and precincts; manage lands, assets and property effectively and deliver affordable and diverse housing. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and builds the cultural capability of our department to improve outcomes with and for Aboriginal people, communities and entities.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Should you require further information about the role please contact Lloyd Eley-Smith, Director Referral Coordination & Assessment, lloyd.eley-smith@dphi.nsw.gov.au.

To enhance your account security, PageUp is introducing two-factor authentication (2FA). You can follow the step by step guide here. If you experience any issues please reach out on (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team

Advertised: 05 Jun 2026 AUS Eastern Standard Time
Applications close: 21 Jun 2026 AUS Eastern Standard Time

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