Customer Service Manager

Part Time/Full-Time Position
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Preston Furniture Team is seeking a passionate, customer service manager to join them in delivering Great After- Service, Always! to their customers.

As a customer service manager, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:
·  Have a passion for retail
·  Be highly motivated and results driven person with outstanding customer service and communication skills
·  Enjoy working in a team environment

What we require:
·  Ability to work in a customer focused, successful retail business.
·  Ability to provide our customers with after-service support regarding in-store purchases. 
·  Ability to liase with suppliers and third parties in order to provide timely resolutions. 
·  Going above and beyond to provide exceptional customer focused problem solving.
·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services. 

What we offer:
·  Generous staff discounts
·  Fantastic incentive based promotions
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

Advertised: 18 Jun 2026 AUS Eastern Standard Time

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