Dell/EMC Storage Subject Matter Expert

A successful Storage and Virtualization Administrator – Senior+ Level candidate will have:  

• A detailed understanding of the storage and virtualization processes 

• Detailed knowledge about server virtualization and hardware 

• Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines 

• Ability to troubleshoot VMware vSphere and hardware related issues 

• Excellent customer service skills 

The ideal candidate will have:   

• Excellent written and verbal communication skills  

• Experience with VMware vCenter and ESXi 

• Experience with maintaining and patching VMware vSphere environment 

• Ability to perform incremental and full back-ups with Commvault 

• Strong mentorship skills  

• Strong leadership skills 

• Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems 

• Configures, implements, and administers storage strategies, solutions, and protocols

• Provides technical and application support and backup, evaluates capacity planning for the present and future state of storage growth 

• Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, tech support, and business needs 

• This position may require occasional support for business development activities

• Remote server and storage management (Preferred experience with Dell servers and storage solutions) 

• Attend meetings that are required by the section

• Build, configure, and maintain virtual machines, servers, and storage solutions

• Provide diagnostics and technical resolution for any local or remote assets

• Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow

• Provide outstanding service by interacting directly with customers seeking resolution 

• Communicate issues and recommendations back to leadership in a clear and concise manner

• Document work to share with the Storage and Virtualization team

Required:

• Bachelor's degree or its equivalent, and 2 - 4 years of related experience 

Desired: 

• VMware VCP certification with the ability to obtain within 120 days (required)