System Administrator Citrix

United States·MorrisvilleFull-timemid

OtherSystem Administrator

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Technical Tools

azurenetworkingperformance-optimization

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator – Citrix who is responsible for the administration, configuration, optimization, and operational support of enterprise Citrix environments supporting NIEHS mission-critical applications. This role ensures secure, reliable, and high-performing virtual application and desktop delivery services across the enterprise.

The Citrix Administrator provides advanced systems administration support within a complex, multi-platform environment, ensuring system availability, performance optimization, capacity planning, and effective user access to business systems.

Supervise and manage daily configuration and operation of Citrix infrastructure, including Citrix Virtual Apps and Desktops environments
Maintain availability, performance, and stability of virtual application delivery services
Manage Citrix farms, delivery controllers, storefronts, and supporting infrastructure components
Ensure proper provisioning and management of virtual desktops and published applications

Monitor system performance, resource utilization, and capacity across Citrix environments
Plan and implement system optimization strategies to ensure high availability and efficient resource usage
Analyze system metrics and performance trends to support capacity planning and scaling decisions
Perform proactive maintenance to prevent service degradation and outages

Plan and monitor assistance to users accessing business systems through Citrix platforms
Troubleshoot user connectivity, session performance, and application access issues
Ensure secure and reliable remote access to enterprise applications
Coordinate with service desk and infrastructure teams to resolve access-related incidents

Coordinate Citrix infrastructure with Windows Server, Active Directory, and network services
Support integration with enterprise applications, databases, and backend systems
Collaborate with system administrators, network engineers, and application teams to ensure seamless service delivery
Support infrastructure upgrades, patches, and system migrations impacting Citrix environments

Perform system upgrades, patching, and maintenance of Citrix components
Ensure compliance with vendor recommendations, security standards, and enterprise policies
Support lifecycle management of Citrix infrastructure, including version upgrades and platform modernization
Maintain documentation of configurations, changes, and operational procedures

Monitor Citrix system health, availability, and performance metrics
Diagnose and resolve complex system issues across virtual delivery environments
Provide escalation support for high-impact incidents affecting end-user access
Participate in on-call rotation for critical system support

Conduct system capacity analysis for Citrix infrastructure and supporting components
Forecast resource needs based on usage trends and organizational growth
Provide regular reports on system performance, utilization, and availability
Recommend improvements to optimize system efficiency and user experience

Citrix Virtual Apps and Desktops (CVAD) administration
Citrix StoreFront, Delivery Controllers, and associated infrastructure components
Windows Server administration and Active Directory integration
System performance monitoring and capacity planning
User access management and remote application delivery support
Troubleshooting complex virtual environment issues
Understanding of TCP/IP networking and infrastructure connectivity

Nice to Have

~1 min read

Experience supporting Federal or NIH environments
Familiarity with VMware vSphere environments
Experience with hybrid cloud environments (e.g., Azure integration)
Knowledge of PowerShell scripting for automation
Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent)
ITIL Foundation certification or IT service management experience

Strong troubleshooting and analytical problem-solving skills
Ability to manage high-availability enterprise environments
Effective communication with technical and non-technical stakeholders
Strong attention to detail and operational discipline
Ability to prioritize and resolve multiple concurrent system issues
Commitment to service reliability and user experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

5–8 years of experience in system administration within enterprise IT environments
Experience supporting Citrix Virtual Apps and Desktops or equivalent virtual application delivery platforms
Experience in Windows Server environments and enterprise user access management