Medical Assistant

A Medical Assistant assists in the examination and treatment of patients under the direction of a Physician by performing the following duties. Depending upon training, experience and supervision, administers injections, performs EKGs and laboratory tests (venipuncture). A medical assistant performs basic administrative, clerical and technical support services for a licensed physician and must be able to follow the direction of supervisors and management.

Must have Certificate of Medical Assisting from an accredited college or technical school; and have at least three months (preferably six months) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. Must have a current BCLS/CPR certification. 

PREFERRED

Bilingual may be required at certain clinics or during certain shifts.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•    Must have superior patient service attitude and skills. A CORE VALUES IS "PATIENT FIRST."  High patient satisfaction is of critical importance and all employees must strive to achieve 100% patient satisfaction.

•    Meets dress code standards; appearance is neat and clean. Personal hygiene and grooming meet appropriate standards for a medical office.

•    Completes annual educational requirements.

•    Maintains regulatory requirements.

•    Maintains patient confidentiality at all times and understands HIPAA rules. Never inappropriately accesses confidential patient information (e.g., does not access medical or billing records for self, family member, friend or acquaintance).

•    Observes OSHA and Cal-OSHA workplace safety rules. Familiar with the practice’s Illness & Injury Prevention Program (IIPP).

•    Reports to work on time and as scheduled; completes work within designated time.

•    Wears identification while on duty, uses computerized punch time system correctly.

•    Attends staff meetings.

•    Represents the organization in a positive and professional manner in the community.

•    Complies with all organizational policies regarding ethical business practices.

•    Communicates the mission, ethics and goals of the office.

Must be vaccinated or adhere to the Monterey county mandated masking requirement during flu season.

•    Skill in appropriate assessment and assistance techniques.

•    Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.  

•    Skill in health information management by appropriately charting patient data.  

•    Ability to work effectively as a team member with physicians and other staff. 

•    Ability to react calmly and effectively in emergency situations. 

•    Ability to appropriately interact with patients, families, staff and others. 

•    Ability to flexibly respond to changing demands. 

•    Ability to plan, organize, prioritize and direct the work of others. 

•    Ability to communicate clearly and effectively in English, both verbally and in writing.