Bilingual Trainer

Implementation & Training Services helps new and existing customers successfully onboard and launch with D2L products. We prioritize partnering with our customers by adopting a consultative approach to determine the right training options for their needs. 

As a Trainer, you will be responsible for delivering interactive online sessions on a diverse range of D2L tools and products, ensuring engaging learning experiences for participants. By developing and improving training materials, resources, and other documentation you will deliver meaningful sessions that impact our users’ ability to interact with the Brightspace platform. We're looking for individuals who are confident, clear communicators who have an understanding of software and a passion for education. Travel may be required. 

The role encompasses a wide range of responsibilities that span across various areas: training delivery, content development, and workshop facilitation. 

• Training delivery and development: 
  • Provide training for clients and D2L employees to increase understanding and knowledge of D2L’s products and services  
  • Develop expertise in the entire suite of D2L products 
  • Develop and improve training material, courses and webinars - to include agendas, videos, job aides, leave-behinds, assessment activities, simulations, and 
  • Conduct needs assessment to develop tailored training plans for clients across all verticals (K12, Higher Education and Corporate) 
  • Execute pre- and post-training support activities or implement reinforcement solutions 
  • Enhance training experience for clients with value-added best practices consultation  
  • Engage with all stakeholders to customize the training material according to the specific needs and characteristics of the intended audience 
  • Combine your knowledge of adult learning theory with your classroom teaching experience to create impactful and engaging training experiences that focus on the use of technology to transform learning 
  • Keep up to date with Web 2.0 technologies that are used to facilitate eLearning  
  • Track assigned projects and update their progress 
• Internal knowledge and process improvement: 
  • Collaborate with other Trainers to implement the best practices in product training delivery 
  • Promote knowledge sharing within the company 
  • Contribute to internal improvement initiatives as required 
  • Keep up to date with D2L and partner products and processes 
  • Keep up to date with new technology trends to help facilitate client learning solutions 
• Participate in other billable and non-billable responsibilities as required 

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
• 2 Paid Days off for SkillsWave-related activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.