Field Services Technician II (HMR)

United States·Fort Worthmid

OtherField Services Technician

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Quick Summary

Key Responsibilities

Fort Worth, TX Travel required across additional sites including: Houston, El Paso, Tyler, Amarillo, Bonham Full-time onsite role Some overnight travel required,

Technical Tools

OtherField Services Technician

Field Services Technician II (Onsite – Fort Worth, TX + Travel)

About DAS Health
DAS Health is a leading healthcare IT managed service provider, delivering innovative technology and support services to healthcare organizations nationwide. We partner with clients to improve operations, enhance patient care, and drive efficiency through technology.
We’re currently seeking a Field Services Technician II to support a valued client across multiple senior living communities in Texas.

Role Overview
This is a full-time onsite role based in Fort Worth, TX, supporting approximately 100+ users across multiple client locations statewide. You’ll act as the primary IT support contact onsite—handling everything from day-to-day troubleshooting to site visits, device deployments, and user support.
This role is ideal for someone who is hands-on, proactive, and highly comfortable working independently in a client-facing environment.

Key Responsibilities

Provide onsite and remote technical support across multiple client locations
Act as the primary IT presence for the client; proactively engage users and address issues
Manage tickets end-to-end, including creation, documentation, and resolution
Troubleshoot and support Microsoft environments, including Windows, Microsoft 365, and endpoints
Assist with network troubleshooting (firewalls, routers, switches, wireless)
Install, configure, and deploy laptops, desktops, and networking equipment
Support device remediation, onboarding support, and rollout initiatives
Maintain accurate documentation in ticketing and asset systems
Collaborate with DAS Health team members and vendors as needed

Travel & Work Environment

Primary location: Fort Worth, TX
Travel required across additional sites including: Houston, El Paso, Tyler, Amarillo, Bonham
Full-time onsite role
Some overnight travel required, especially during onboarding or major projects
Some trips may involve consecutive overnight stays
Travel frequency may vary (closer sites more frequently, longer-distance sites periodically)