Health Program Representative

Introduction

Make a Difference with DHSS\r\nOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\r\nWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.\r\nFor more information, please visit https://dhss.delaware.gov/dhss/ today!\r\n

Summary Statement

Serves as a Health Program Representative for the Immunization Information Systems (IIS), supporting program operations with provider support, and DelVAX functions. Oversee the Yellow Fever Stamp Program, support clinic onboarding and HL7 reporting, maintain facility/user records and assist with MCI duplications. Responds to registration inquiries, resolve data issues, and monitor system quality. Additionally support ongoing data quality improvement efforts.\r\n

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. \r\n\r\nPlans and participates in selective or multiphasic screening surveys to identify cases of communicable diseases/health hazards. \r\nConducts field investigations which includes on-site and office interviews to obtain information to locate exposed individuals and recommends and/or implements necessary follow-up measures. \r\nTakes samples of blood and body fluids and may perform clinical tests. \r\nLocates individuals exposed to infected patients through confidential investigative techniques. \r\nContacts private health care providers to ensure rapid case reporting and refers for treatment and/or examination. \r\nCounsels patients and individuals in high risk target groups to reduce potential spread of communicable disease/health hazards by obtaining named contacts. \r\nPrepares confidential statistical and narrative reports. \r\nProvides educational programs to groups and organizations.

Job Requirements

JOB REQUIREMENTS for Health Program Representative \r\nApplicants must have education, training and/or experience demonstrating competence in each of the following areas: \r\n\r\n Six months experience in eliciting and assessing information to make referrals or provide additional information to others. \r\n Six months experience in data collection which includes collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff�or others. \r\n Six months experience in record keeping. \r\n Knowledge of narrative report writing. \r\n Possession of a valid Driver's License (not suspended, revoked or cancelled, or disqualified from driving). \r\n\r\n

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.\r\nDHSS does not provide employment-based sponsorship.\r\nAll new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.\r\n

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/\r\n

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\r\nOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.\r\n

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.�\r\nIndividuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.�\r\nIf you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.\r\nThe State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�\r\n