Casual Reception Officer

• Exceptional Customer Service delivery skills
• Demonstrated ability to problem-solve quickly
• A passion for team collaboration and Student Experience

• →Provide high level customer service/reception responses to enquiries/requests and program support to staff and residents of Deakin Residential Services, including after-hours incident response in liaison with security.
• →Perform a range of reception/administrative tasks associated with the overall operation of Burwood student residences.
• →Ensure the implementation of all University policies that relate to the areas for which the position is responsible, in particular, those relating to occupational health and safety, risk management.

This role requires the incumbent to apply for and maintain a Working with Children Check.

The flexible learning options we provide our students and our diverse team of professionals and academic experts has enabled us to achieve a 5-star rating by the prestigious university ranking organisation Quacquarelli Symonds. For eight consecutive years, we've achieved the highest level of overall student satisfaction among Victorian universities. We have a network of campuses, learning centres and research centres across Victoria and corporate offices in Melbourne, China, Indonesia, India and Sri Lanka. Our online Cloud campus provides more than 13,000 students with access to state-of-the-art digital tools and direct access to world-renowned academics. As a Victorian university with a global impact, Deakin is translating its research into commercial outcomes that will help drive innovation for Australia’s economy.

Advertised: 03 Aug 2026 AUS Eastern Standard Time

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