Decimainternational2mo ago

Data Analyst - Telemetry & Operations - Remote (United States)

United Statesmid

Data ScienceOperationsData Analyst

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Quick Summary

Key Responsibilities

Telemetry & Incident Data Analysis Operational Data Analysis: Analyze real-time telemetry alerts and operational datasets to validate incidents, identify anomalies, and assess operational impact.

Requirements Summary

Bachelor’s degree in Data Analytics, Data Science, Computer Science, Engineering (Electrical, Mechanical, Computer, Network), Information Systems, Information Technology, or a related technical field.

Technical Tools

Data ScienceOperationsData Analyst

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:

Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.

Responsibilities

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Analyze real-time telemetry alerts and operational datasets to validate incidents, identify anomalies, and assess operational impact.
Differentiate true events from false positives, duplicate alerts, and known recurring conditions.
Correlate trends, timestamps, logs, and event data to support severity assessment and operational decision-making.
Prepare clear, data-backed incident summaries to support client and stakeholder response activities.

Provide analytical context and data-driven insights to clients and external vendors during incident investigations.
Track remediation actions, response timelines, and outcomes using structured operational data.
Support escalation and prioritization decisions through evidence-based analysis.
Communicate findings clearly and concisely to operations, service management, and project stakeholders.

Identify recurring incident patterns, systemic operational risks, and vendor performance trends.
Highlight gaps in telemetry coverage, data quality, alert logic, or monitoring effectiveness.
Recommend opportunities for alert tuning, automation, and improved monitoring or reporting practices.
Support continuous improvement initiatives by surfacing actionable insights from operational data.

Maintain accurate, auditable records of analyses, incidents, and findings in approved client and company tools.
Contribute analytical insights to improve runbooks, alert definitions, and operational standards.
Support initiatives aimed at reducing Mean Time to Resolution (MTTR) and minimizing repeat incidents.

Requirements

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Requirements

~1 min read

Bachelor’s degree in Data Analytics, Data Science, Computer Science, Engineering (Electrical, Mechanical, Computer, Network), Information Systems, Information Technology, or a related technical field.
10+ years of experience in a data analyst, operations analyst, or telemetry/monitoring-focused role.
Hands-on experience working with time-series data, logs, alerts, or event-driven datasets.
Strong analytical skills with the ability to interpret noisy, incomplete, or real-time data.
Excellent documentation, written, and verbal communication skills.
Ability to operate independently in fast-paced, incident-driven environments.
Comfort working across vendors and cross-functional technical teams.

Requirements

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Experience supporting data centers, infrastructure operations, NOC/SOC environments, or other critical systems.
Familiarity with incident management, problem management, or operational analytics practices.
Exposure to telemetry, observability, or monitoring platforms.
Understanding of root cause analysis concepts and service management frameworks (e.g., ITIL).

Location: Remote Position (US-based)
Position: Data Analyst – Telemetry & Operations
Position Classification: Salary-based full-time hours
Current US work permit required. This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered)

Microsoft Office
Microsoft 365

Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.

At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.