Salesforce Administrator

United States·Palm Beach Gardensmid

OtherSalesforce Administrator

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Quick Summary

Key Responsibilities

Administer user accounts, roles, profiles, permission sets, sharing rules, and security settings. Platform Configuration: Build and maintain custom fields, page layouts, record types,

Requirements Summary

Monitor the health of Salesforce integrations and coordinate with developers or implementation partners when deeper technical work is required.

Technical Tools

OtherSalesforce Administrator

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN’s 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.

At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.

If you would like to know more about Dedicated IT, click the links below:

https://www.linkedin.com/company/dedicated-it/posts/?feedView=all
https://www.glassdoor.com/Reviews/Dedicated-IT-Reviews-E2254858.htm

About the Role

~1 min read

2+ years of hands-on Salesforce administration experience in a business environment
Salesforce Administrator Certification (ADM-201) or equivalent demonstrated experience
Strong knowledge of Salesforce configuration: profiles, permission sets, page layouts, validation rules, record types
Proficiency with Flow automation (Screen Flows, Record-Triggered Flows, Scheduled Flows)
Demonstrated ability to translate business requirements into declarative Salesforce solutions
Experience supporting end users, delivering training, and creating documentation
Strong analytical, organizational, and written/verbal communication skills

Nice to Have

~1 min read

Experience with Salesforce Service Cloud (cases, queues, entitlements, omni-channel)
Experience with Salesforce Revenue Cloud (CPQ, Billing) or similar quote-to-cash tooling
Experience supporting an ITSM function on Salesforce (or familiarity with ServiceNow / Jira Service Management for context)
Additional certifications: Advanced Administrator, Platform App Builder, or Service Cloud Consultant
Experience with data tools such as Data Loader, DemandTools, or DataLoader.io
Familiarity with change management and sandbox strategy in a multi-team org

Fully ramped as the point of contact for user support, access requests, and small enhancement requests
Established a rhythm of data quality audits and reporting for stakeholders
Delivered at least one meaningful process improvement in partnership with a business team
Built strong working relationships with the development team and implementation partners

What We Offer

~1 min read

The salary range for this role is $80,000 – $100,000, based on experience. In addition, we offer:

✓Comprehensive Benefits Package

✓401K plus company match

✓9 paid company holidays

✓3 weeks PTO + 1 week sick leave

✓Opportunities for growth & development

Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran’s status, disability, sexual orientation, or any other characteristic protected by law.