Digital Engagement Manager

• 5+ years experience in customer success, account management, or digital media/advertising technology, with experience supporting agency customers. 

• Background in healthcare marketing, healthcare data or SaaS strongly preferred 

• Proven ability to manage customer relationships, drive renewals, and grow accounts. 

• Strong understanding of digital audience activation, campaign workflows and multi-channel campaign execution. 

• Excellent communication skills, with the ability to simplify complex concepts for non-technical stakeholders. 

• Strong analytical skills with the ability to translate complex data into actionable insights. 

• Familiarity with analytics tools, CRM systems, and healthcare privacy/compliance standards. 

• Comfortable in a fast-paced, cross-functional environment with a start-up mindset. 

Compensation and Benefits

The salary range for this position is $84,000 – $156,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual compensation will depend on factors such as experience and qualifications. 

This role is also eligible for a commission plan based on sales performance, in accordance with the company’s commission policy. 

All employees receive standard benefits, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution. 

• Industry leading products
• Work hard, and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares, our community service group, gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

 “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”

-Business Development Manager

“Great team. Amazing growth. Employees are treated very well.”

-Research Analyst

“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”

-Profile Analyst

If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!

Privacy 
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information.

Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact careers@definitivehc.com to verify your status in the application process.