Deliverect1mo ago

Technical Specialist Internship

Mexico CityEarly Careers Internship Contractentry

OtherTechnical Specialist

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Quick Summary

Overview

Key Responsibilities

As a Partner Specialist Intern at Deliverect, based in Mexico City, you will play a crucial role in managing channel activations, providing support and updates to reseller partners, and ensuring smooth onboarding processes.

Technical Tools

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At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.

The Partnerships Department at Deliverect is a dynamic team of innovative thinkers and strategic executors dedicated to building and nurturing mutually beneficial relationships that drive shared success and growth within our ecosystem. By meticulously aligning partnership strategies with Deliverect's overarching business goals, we champion transparent and open communication throughout the entire relationship lifecycle, fostering a climate of trust and collaboration. Committed to continuous innovation and growth, we architect collaborations that redefine success within the Deliverect universe.

You will also be responsible for coaching and educating partners on product features, identifying areas for improvement, and maintaining strong relationships. This role offers the opportunity to contribute to increasing efficiency within the white label partnerships team and fostering long term relationships by increasing engagement.

Fluency in English and Spanish required with strong written and verbal communication skills
Fluency in Mandarin/Cantonese is a strong asset, but not mandatory
This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Mexico City office and 2 days from the comfort of your home.
One-year internship with the potential for an extension

Manage communications internally and externally for 3rd Party Delivery Channel activations with White Label Partners, including workflows for food delivery platforms like DoorDash (DD), UE (UE), etc.

Provide comprehensive support and updates to partners on launch day, ensuring smooth activations and following up on any issues.

Provide coaching, best practices, and 1:1 training to White Label Partners to maximize their performance.

Identify key trends in support and onboarding processes and develop new workflows to enhance efficiency and effectiveness.

Provide tier 1 support to partners via Slack or email and triage escalations to the support staff.

Provide feature support as a Deliverect subject matter expert, working closely with partner sales or onboarding teams.

Stay updated on new features and integrations, leading the White Label team on their utilization and providing training to internal and external teams.

Assist the Partner Manager Team with processing of Partner intake and commission statements

Once trained, show a strong understanding of the Deliverect platform to showcase the Deliverect product, its features, and its capabilities to our partners.

Excellent communication and interpersonal skills, both verbal and written, to successfully communicate with partners and internal teams. Possess the ability to clearly explain the partnership process, providing instructions, and addressing partner concerns or inquiries promptly and professionally.

Project management abilities to successfully prioritise multiple partners with efficiency.

A genuine partner-centric mindset to provide a positive partner experience. Understanding and empathizing with partners' needs, challenges, and goals will help you strengthen their engagement with Deliverect.

A solid technical aptitude to explain and creatively troubleshoot basic Deliverect software applications and technology issues.

Posess attention to detail when managing varying partner requests, auditing large scale documentation and reporting on common issues.

The ability to adapt to changing circumstances and solve problems effectively. Self manage unforeseen challenges, and adopt a resourceful and proactive solutions driven mindset.

Previous Restaurant, POS, Customer Support or 3PD (ie. Uber/Doordash) experience an asset

Location & Eligibility

Where is the job

Mexico City

Hybrid — some on-site time required

Who can apply

Same as job location

Listed under

Worldwide

Listing Details

Posted: April 10, 2026
First seen: April 10, 2026
Last seen: May 13, 2026

Posting Health

Days active: 32
Repost count: 0
Trust Level: 33%
Scored at: May 13, 2026

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Deliverect

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Deliverect is a SaaS company that simplifies online food delivery management for restaurants by integrating third-party delivery platforms directly into their point-of-sale (POS) systems.

Employees

350

Founded

2018

Domain

Jobs

External application · ~5 min on Deliverect's site

Please let Deliverect know you found this job on Jobera.