Community Integration Case Manager - Housing First

Community Integration Case Manager - Housing First Dublin

Permanent Contract

35 Hours per week (Monday-Friday)

Salary - €39,872.09 per annum 

Reporting to Deputy Manager

1. Key Areas of Responsibility

• In partnership with service users, to assess their needs and develop workable support plans, with regular reviews on the progression of agreed goals.  
• Life Skills Assessment and Practical Support - In collaboration with the PSS, building on existing life skills interventions to empower individuals to live independently.
• Promoting the social inclusion of Housing First clients into local communities through effective use of community development principles and practices.
• To support and facilitate clients to access a range of opportunities in their local community 
• Connecting people to non-medical sources of support or resources in their community.
• Utilise the HSE social prescribing program, which addresses health influenced by social factors like poverty and isolation, by connecting individuals to non-clinical community supports that enhance overall well-being.
• To develop individualised plans around personal development, accessing training, employment and enjoyable/productive meaningful use of time based on the on unique attributes, preferences and aspirations of the individual.
• In partnership with service-users assess their post-settlement, tenancy sustainment and social integration needs and develop & implement post-Settlement Support Plans.
• Monitoring of support requirements of participants to sustain their accommodation i.e. rent payments etc. and work with the participant utilising motivational and recovery orientated techniques to ensure sustainment of accommodation.
• Ensure support plan outcomes are focused on the development of a socially valued role.
• Support with accessing local groups and activities for example, sporting, music, arts and cultural activities, green space or gardening, debt advice or budgeting, physical activity and leisure, library membership, volunteering, housing maintenance and more
• To establish and maintain positive, trusting relationship with the person being supported, that is based on respect, equality and that promotes independence.
• To ensure all person specific entitlements and opportunities are utilised to their maximum benefit.
• To develop strategic links, collaborations and robust pathways with relevant external stakeholders and agencies focusing on various levels of participation & sustainable social role development. 
• Develop and maintain positive working relationships with all stakeholders and develop productive positive working networks within the wider community
• Lead on developing local forums and escalate issues as appropriate.
• Ensure Depaul’s Good Neighbourhood Policy is being implemented within the service and support service users in adhering to policy expectancies
• To ensure a health, safety and welfare of self, colleagues, and clients is a priority at all times.
• To understand the barriers that exist to integration and explore appropriate mechanisms to overcome these barriers.
• Assisting in addressing any issues / concerns / grievances / complaints that arise in interactions with public services; 
• Delivering on DRHE Case and Case Management Protocols.
• Building relationships with partners and identified support agencies
• Commitment to the principles of Housing First.
• Adherence to Organisational Health & Safety Policies
• Strive to work creatively and take initiative to assist the service in achieving its core objectives and ensuring that the needs of service users are met.
• Participation in Out of Hours On Call Support Rota
  

2. Person Requirements

• Must possess a minimum of 2 years of experience in the homeless sector or a related field, with at least one year dedicated to coordinating support plans for
  service users with complex needs
• Have a deep understanding of the principles of Housing First
• Have a deep understanding of the root causes of homelessness and the challenges faced by individuals at risk.
• To research and educate the staff team on Community Services available to participants.
• To Promote Depaul Housing First externally; providing talks to external services as required.
• Candidates should have experience collaborating with various agencies in both voluntary and statutory sectors
• Experience in lone or off-site working is desirable
• Clear comprehension of the case management approach is crucial for success in this role.
• To attend and participate in team meetings and staff team days.
• To attend all mandatory training and any training deemed relevant to service delivery.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To respect service users’ rights to confidentiality in our relationship with them as per the Depaul Confidentiality policy and code of conduct.
• To promote respect, diversity and equal opportunities.

The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.  

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

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EQUAL OPPORTUNITIES:
Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

If you choose to work for Depaul we offer:

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
  3 years' up to 5 years' service: 27 days per year
  Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
  10 public holidays each year with Good Friday as discretionary day. Day off and day pay for Christmas Day,
  St.Stephen's Day, and New Year's Day worked for shift workers.
  Non-Shift Workers: Paid day off on public holidays.
  Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
  Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7, 365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid