Individual Giving Coordinator

Job Description

Salary: £31,438.17, Contract:  Permanent 
Hours: 35 per week (varied shifts)

Location: Belfast Central Office (with Travel to Dublin) 

This role is pivotal in driving income growth, deepening donor relationships, and ensuring campaigns reflect Depaul’s values and mission.

Employee Benefits

• Enhanced Annual Leave – 35 days per year, increasing as your length of service increases
• Paid Sick Leave
• Company maternity & paternity pay
• Contributory Pension scheme
• Health Cash Back & Rewards Plan
• Christmas Savers club
• Bluelight discount card

Plus, many opportunities to learn and develop within the organisation

Why work for us? 
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?
We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities If you choose to work for Depaul

Key Areas of Responsibility:

To manage and grow Depaul’s Individual Giving programme across the Republic of Ireland and Northern Ireland, leading the development, delivery, and evaluation of integrated fundraising campaigns that acquire, retain, and engage individual donors. The role is pivotal in driving income growth, deepening donor relationships, and ensuring campaigns reflect Depaul’s values and mission.

Strategic and Campaign Development

• Design and implement an annual multi-channel Individual Giving strategy focused on donor acquisition, retention, and growth.
• Develop creative briefs and oversee the production of direct marketing campaigns across print, digital, social, TV, and face-to-face channels.
• Manage relationships with external suppliers and agencies to deliver campaigns on time and within budget.

Data and Reporting

• Oversee accurate donor data management within the CRM system, including segmentation, campaign setup, and performance tracking.
• Produce regular income and campaign performance reports, providing actionable insight and recommendations.
• Ensure compliance with GDPR and Depaul’s data protection policies.

Financial and Administrative Oversight

• Monitor campaign expenditure and income targets; ensure accurate reconciliation of donor payments.
• Support the financial forecasting and budget planning process for individual giving income streams.

Team and Collaboration

• Supervise day-to-day work of assigned staff, providing guidance, feedback, and support in line with Depaul’s leadership values.
• Work collaboratively across fundraising, communications, and service delivery teams to ensure consistent messaging and supporter engagement.
  
• Promote a culture of continuous improvement and learning within the Individual Giving function.

Ad Hoc and Organisational Support

• Prepare reports and briefings for senior management as required.
• Contribute to cross-departmental projects and represent the Individual Giving stream where appropriate.
  

Person Requirements: 

Essential

• Degree in Communications, Marketing, Business, or a related discipline.
• Minimum two years’ experience in fundraising within the charity sector, with a focus on Individual Giving or Direct Marketing.
• Proven record of successfully developing and managing integrated acquisition and retention campaigns.
• Strong understanding of donor data analytics, segmentation, and CRM systems.
• Advanced MS Office skills (Excel, Word, PowerPoint).
• Effective communicator with excellent interpersonal, influencing, and presentation skills.
• Ability to manage multiple deadlines and projects simultaneously, maintaining attention to detail.
  

Desirable

• Experience supervising or managing staff, including performance management and development.
• Experience with Salesforce CRM tool
• Experience managing digital marketing or email fundraising campaigns.
• Familiarity with fundraising and marketing analytics platforms (e.g., Google Analytics, Power BI).
  

Notes:

Maintain clear and secure electronic records of all work in accordance with Depaul’s data retention and information management policies. All work should reflect and reinforce Depaul’s Vision, Mission, and Values.

Access NI 

This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate.   

This role requires the use of a car and a full clean drivers license 

Equal Opportunities'

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our employees in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

Closing date 26/6/26