E-Commerce Manager

This position sits in our Creative & Media service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions. Our clients include Just Eat Takeaway, eBay, Pepsico and Meta.

We are looking for an experienced and talented E-Commerce manager to join one of our brilliant client teams. We have a long standing beverage client who are a well known and respected brand. We have built a fantastic relationship with the client and we are responsible for managing their website and related digital platforms. As an E-commerce Manager, you will play a key role in supporting the day-to-day success of a client’s e-commerce operation, bridging campaign delivery, content management, SEO execution, and email marketing. 

This is a hands-on, client-facing position suited to someone who can combine strong executional skills with a partnership mindset, helping guide priorities, provide practical recommendations, and build a trusted working relationship through weekly in-person collaboration in London.

• →Manage day-to-day e-commerce site operations within the client’s existing CMS, including content updates and campaign-related changes.
• →Maintain and execute against the campaign calendar in coordination with the wider marketing team.
• →Support site optimisation by implementing SEO updates such as page tagging, URL improvements, and other on-site content changes.
• →Onboard new products into the CMS and ensure content is presented accurately and effectively.
• →Build and execute marketing emails, supporting campaign delivery across email channels.
• →Work closely with stakeholders to align site content and campaign activity with broader commercial and marketing objectives.
• →Use existing tools and processes to improve site performance and support a smooth day-to-day customer experience.
• →Act as a reliable client partner, offering e-commerce insight and practical guidance alongside delivery support.
• →Contribute to evolving areas of scope that may also include additional SEO activity and social media support as client needs develop.

• Solid experience in e-commerce operations, digital content management, or online trading roles with a strong understanding of day-to-day site execution.
• Hands-on experience working within a CMS to manage site updates, product content, navigation changes, and campaign launches.
• Practical knowledge of SEO fundamentals, including on-page updates such as tagging, metadata, and URL optimisation.
• Experience supporting email marketing execution, with the ability to build and manage campaign emails; familiarity with Salesforce Marketing Cloud is beneficial, and training can be provided.
• Experience with Contentful and/or other CMS tools.
• A broad, generalist digital mindset with the ability to work across content, SEO, campaign execution, and e-commerce administration.
• Strong organisational skills and the ability to manage calendars, priorities, and multiple concurrent workstreams.
• Confident client-facing communication skills and the ability to build trusted working relationships with stakeholders.
• A proactive, insight-led approach, with the confidence to contribute ideas as well as deliver tasks.
• Comfortable working in a role that requires weekly in-person collaboration in London.
• Working proficiency in English.

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.