Executive Director, Client Partnership, NY

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

As an Executive Director, Client Partner, you are a cornerstone of our agency’s leadership team, responsible for the overarching health, growth, and strategic direction of a major business pillar. You act as a high-level partner to the C-suite of our most significant clients, guiding them through growth opportunities. This is a role for a seasoned leader who balances high-stakes commercial accountability with a passion for pioneering new service models and fostering a culture of Growth Invention across multidisciplinary teams.

This role features a hybrid schedule, including 2–3 days onsite with the client team.

• →Strategic Business Stewardship: Own the P&L and commercial success for a large-scale portfolio of clients, ensuring long-term sustainability and aggressive growth.
• →C-Suite Advisory: Serve as a primary strategic consultant for executive-level clients, influencing their long-term business roadmaps and positioning DEPT® as their most essential partner.
• →Agency Evolution: Partner with the executive leadership team to define and refine DEPT®’s service offerings, ensuring we remain at the cutting edge of tech, media, and creative integration.
• →High-Stakes Growth: Lead and win major pitches and complex contract negotiations.
• →Operational Leadership: Architect efficient, high-performing team structures across multiple crafts to ensure delivery excellence and optimal utilization at scale. Innovate on the operational model to find the most efficient way to deliver results to our clients.
• →Executive Mentorship: Cultivate the next generation of agency leaders, providing high-level coaching to Group Directors and Directors while championing diversity and inclusion.
• →Brand Ambassadorship: Act as a thought leader in the industry, representing DEPT®’s vision of Growth Invention in global forums, press, and industry events.

• Proven Experience: 15+ years of professional experience with a minimum of 12 years in senior agency or in-house leadership roles, managing large-scale client portfolios.
• Commercial Mastery: Expert-level understanding of agency operations, including complex P&L management, procurement navigation, and legal/contractual negotiations.
• Visionary Thinking: The ability to synthesize complex trends in AI, tech, and media into actionable business strategies for global brands.
• Inspirational Leadership: A track record of leading large, diverse, and multidisciplinary teams toward a shared vision of excellence.
• Exceptional Influence: Mastery in navigating complex,client organizations and building consensus among disparate stakeholders.
• Entrepreneurial Spirit: A "get sh*t done" attitude combined with the strategic patience required to build long-term, multi-year partnerships.

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.