MarTech Finance Operations Associate

Skopje, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

For our fast-growing and ambitious business unit, we are looking for two talented individuals to complement our Marketing Technology team.   

This role will introduce you to all the different operational aspects of the Marketing Technology world and the most cutting edge online marketing techniques in the market. You will work within a team with a diverse skill set, which will help you to discover both search & display marketing, as well as data analytics and cloud solutions. This wide range of exposure will set you up to become a well-rounded financial/administrative operations associate.

The end goal of this position will be for you to be able to manage the financial cycle of our high-profile clients such as Ahold, JET, smart and others, as well as support the day-to-day administrative operations of the team. To get to that point, your week will be a combination of continuous training and practice. Within this role, you will learn the ropes of financial operations, from invoicing and payments to record-keeping and reporting. You will also help our new clients to onboard and help current clients get the most out of Google Marketing Platform. In doing so, you will navigate internal and external stakeholders to help clients in the best way possible.

Our team started in 2020 with selling Google Marketing Platform, as the first of a number of MarTech tools that we sell. With the different MarTech tools that we sell, we enable and help our clients grow in using these platforms. At the moment we're helping out more than 50 clients all over Europe and the Middle East, with an ambition to expand our boundaries.

You'll join an international team, collaborating with DEPT® offices across the Netherlands, Switzerland, Germany, United Kingdom, United States and Denmark. The core team includes people from all layers of the organization. In doing so, we’re a flat organization.

• →You'll be part of the operations team, responsible for top notch client experience
• →You’ll be managing clients through their onboarding process, ensuring they are set up for success
• →You'll be the face of the MarTech team to many of our clients, receiving questions from clients and DEPT®  and connecting them to the right specialists
• →You will be helping out with the execution of our invoicing
• →You will become the reliable backbone of the team’s day-to-day administrative tasks
• →You will apply your creativity to support our marketing team
• →You'll be hands-on in the basics of all different MarTech solutions. Once a client wants to go in-depth you'll fly in a specialist
• →You will assist clients with their administrative setup, as well as respond to their financial and other inquiries, and organize their data to create reports
  
  

• Have excellent organizational and project management skills
• Adaptability, proactive approach, and problem solving aptitude
• Strong attention to detail and accuracy, with an ability to spot errors
• Know what it’s like to deliver excellent customer service
• Are not afraid to operate independently and take ownership of client communications
• Proficiency in Microsoft Excel/Google Sheets is a plus
• Have a creative mindset to continuously improve our/your way of working
• Ability to work from our Skopje office in a hybrid model (minimum of five times per month)
• Bachelor's degree completed
  
  

• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities
• Location specific benefits - ask your recruiter for more details

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.