Outbound Sales Specialist

Cao Thang, Ho Chi MinhFull timemid

OtherLogistics & Supply ChainSales SpecialistOutbound Specialist

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Quick Summary

Overview

About DIAG DIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing.

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OtherLogistics & Supply ChainSales SpecialistOutbound Specialist

About DIAG

DIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing. We offer a wide range of testing services – from basic to advanced – to help individuals detect health issues early, proactively monitor their well-being, and make informed medical decisions.

With modern laboratories certified to ISO 15189 standards, cutting-edge automation technology, a highly experienced team of professionals, and a network of over 40 branches across Ho Chi Minh City and other provinces, DIAG delivers convenient, fast, and reliable testing experiences. In addition, our home sample collection service allows customers to easily access high-quality healthcare anytime, anywhere.

We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.

About DIAG

We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.

Actively and consistently support all efforts to simplify and enhance the customer buying lab tests & services.

Effectively sell to new and existing customers.

Consistently achieve a monthly sales quota.

Meet established activity targets, SOP (Standards of Performance) and KPI (Key Performance Indicators).

Act as a subject matter expert when promoting, recommending, and selling the value of Diag products and services.

Ability to think and respond quickly to customer while maintain a high level of ethics within all interactions.

Perform other duties as requested.

Conduct follow up calls with new and existing customers to encourage additional purchases and product satisfaction.

Required Skills/Abilities and Knowledge

Required Related Work Experience and Number of Years Call Center and/or Sales Experience 1+ years.

English is a plus.

Ability to communicate orally in a clear, concise, and professional manner.

Ability to conduct a consultative approach, overcome objections, develop a strong sales pitch, and effectively towards closing sales.

Detail oriented.

Adaptability to changing business needs and be able to prioritize and organize effectively even when volume and workload exceed expectations.

Must effectively work independently as well as be a team player.

Proficiency in MS Office and related software applications is desirable.

Required Education

Highschool graduation.

At DIAG, we not only focus on career development for every individual but also place great emphasis on the health, well-being, and quality of life of our team. When you join DIAG, you'll enjoy a range of attractive benefits, including:

Competitive salary with 12 annual leave days and public holidays in accordance with regulations.

Working as late shift : Rotating 8-hour shifts/day from 06:00–23:00 (no fixed shifts) from Monday to Sunday, 1 day off per week. Able to work during holidays/Tet (As assigned by manager).

Full coverage of social, health, and unemployment insurance during the probation period.- Annual health check-ups and personal health insurance for all employees.

Meal allowance and other position-specific welfare support.

Participation in internal cultural activities such as Company Day, Company Birthday, Year End Party, Culture Day, team building, quarterly Town Halls, and many other special occasions – where you can connect, share, and engage with the team.

Advanced Technology & Modern Lab System: DIAG makes significant investments in internationally standardized testing equipment and technology, such as ISO 15189-certified systems. Our tests are fully automated to ensure high accuracy, fast turnaround times, and the ability to serve a large volume of patients efficiently.

Flexible Customer Services: With over 30 branches across Ho Chi Minh City and nearby provinces, along with a professional at-home sample collection team, DIAG offers a convenient healthcare experience – especially suited for today’s busy lifestyles.

People-Centered Culture: At DIAG, we believe that people are the key to success. We foster a dynamic, professional working environment with a strong focus on training and skill development, allowing each individual to reach their full potential.

Community-Driven Mission: Committed to raising awareness and promoting proactive healthcare, DIAG regularly conducts screening programs and partners with medical organizations and hospitals to expand our positive impact on the community.