Software Engineer (Productivity)

Buenos Airesmid

EngineeringOtherDevOps & InfrastructureSoftware EngineerSoftware Engineer InternSoftware Engineering

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Overview

About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings,

Technical Tools

EngineeringOtherDevOps & InfrastructureSoftware EngineerSoftware Engineer InternSoftware Engineering

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Responsibilities

~1 min read

→Own tooling and automations that make engineers more efficient and happy
→Partner with engineers to solve bottlenecks
→Research industry best practices in the engineering productivity space, with a focus on enablement rather than micromanagement (e.g., DORA, SPACE metrics)

1-2 years of experience with CI/CD systems or equivalent.
Excitement for automating complex coding, deployment, debugging, and observing workflows.
Bachelor’s in Computer Science or related field, or equivalent in experience
Experience working with Python is a plus.
Experience working with GitHub and GitHub Actions is a plus.
Experience with Claude skill writing is a plus.

Who you are
You’re the type of engineer who recognizes that investment in workflow optimization leads to exponential long-term gains, and you love doing it. You’re motivated by eliminating pain points for your peers and making them happier, more productive engineers.

We don’t require a specific number of years of experience, but we are looking for experienced engineers who have worked across a wide variety of codebases and engineering teams. It’s important that you’ve seen productivity pitfalls before and know where to start solving them.

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employee’s impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.