Branch Manager - Melville Branch

Responsibilities:

• Maintain overall accountability for the branch operating in a productive, efficient, and profitable manner by providing direction to the Assistant Branch Manager and/or other branch staff responsible for daily branch operations.
• Supervise the Assistant Branch Manager and Customer Service Representatives/Associates on a daily basis.  
• Inspire and create a motivating environment through mentoring, role model the desired behaviors.
• Set expectations for branch staff and hold them accountable for results.
• Promptly address performance issues, working with retail leadership and HR as appropriate.
• Lead hiring, performance management, compensation, communication, and evaluation of branch staff.
• Make overdraft decisions and review, approve, process, and close loan requests within their authority.
• Make decisions regarding procedural questions in accordance with bank policy and procedure, when required.
• Ensure that the branch is in compliance with all security measures as outlined in the branch security manual.  This includes the adherence to security policies and the maintenance and testing of security devices.
• Work with the Regional Manager to meet branch sales goals and maintain a pro-active business development attitude toward both customers and prospects with the goal of expanding relationships. Participate as fully as possible in community activities and community service organizations with the intent of projecting Dime’s interests and involvement in the community.
• Monitor goal and branch profitability reports to measure performance.
• Work toward the goal of maximizing income in all areas related to the branch and control branch expenses to ensure that the branch maintains profitability.
• Oversee the functions of the Assistant Branch Manager to ensure overall branch efficiency, compliance, and sound operational performance.
• Ensure compliance for all regulatory requirements and Bank Secrecy Act reporting.  Possess current knowledge of regulatory requirements, including but not limited to, BSA, Reg CC, Reg DD, Reg E. Is capable of completing the branch CTRs, is familiar with the completion of an SAR, as well as completing and submitting the internal Suspicious Activity Tracking Report and BAM Monetary Instrument Log and can do so, when necessary.
• Adhere to all bank policies and procedures.
• Follow instructions for any other responsibilities as assigned.

Qualifications:

• Bachelor’s degree in business administration or liberal arts degree with business administration courses; or minimum five years’ work-related experience.
• Previous experience as a Branch Manager required.
• Must be a notary public or become one within 6 months of hire.
• Meet criteria for satisfactory credit history.
• Advanced PC, Network, Advanced E-Mail, Director, Internet, Word Processing, Spreadsheet, ITI Advanced, Transaction Research.
• Working knowledge of applicable aspects of regulations as documented on the compliance chart.
• Must comply with all state and federal regulations.

• Customer service orientation.
• Excellent written and verbal communication skills, particularly in times of change.
• Strong influencing and negotiating skills.
• Knowledge and understanding of banking industry and operations.
• Excellent organizational and time management skills.
• Strong critical thinking and problem-solving skills.
• Adaptable, agile, tenacious.
• Ability to quickly learn business processes, systems, industry, competitive landscape.