Warehouse Operations Supervisor - 2nd Shift

 

DISHER is currently partnering with a company that designs and implements end-to-end service supply chain strategies for rapidly expanding high-tech companies.

 

 

Our partner's foster a vibrant and inclusive work culture that embraces collaboration, creativity, and innovation. They believe that team members thrive when given the autonomy to excel in their roles while also being part of a supportive community. You will have the opportunity to lead the activities of warehouse staff across several functions (Picking, Shipping, Receiving, etc.) in support of customer owned materials including but not limited to medical devices, networking and communications devices, security/ threat detection and related components during a designated shift. You will also have the opportunity to participate as part of the facilities management team, led by the Operations or DC Manager.

 

 

Work closely with internal teams (Inventory Control, Customer Response Center, Account Management, Ops Process & Assurance) to support our inventory goals and objectives for inventory integrity and order fulfillment.

Ensures efficient and effective processes are in place for inbound, outbound, and product storage.

Ensure accurate and on time delivery to all Flash customers and forward stocking locations in our network – and meet or exceed required KPI’s.

Ensure compliance with SOW and SLAs by monitoring daily DC processes.

Provide timely and accurate KPI reports in support of customer expectations.

Monitor, maintain, and continuously improve processes to ensure effective, accurate and on time material movement, both systemically and physically.

Work with Operations or DC Manager to plan, examine, analyze and evaluate DC operations with respect to contractual agreements and supporting procedures, ensuring quality standards, and customer expectations and process requirements are met.

Monitors and reports needed warehouse supplies (i.e., boxes, labels, shrink wrap, etc.) to the Operations or DC Manager.

Supervises the Control Tower and ensures proper communications and coordination for efficient order transactions.

Train new and existing employees on all company and warehouse procedures

Supports the Operations or DC Manager as needed.

Participates in disciplinary actions and performance reviews.

Keeps work areas and warehouse clean on a daily basis.

Performs pre and post-shift warehouse walk throughs to ensure facility and equipment are in good working condition.

Monitors warehouse for any unsafe areas and takes corrective action as needed. Ensures employees are following all safety policies and procedures.

Monitors RF scanner check-in and checkout program to ensure scanners are in good working condition and available for employee use.

Additional responsibilities as assigned.

Demonstrate a client first approach to operational challenges.

An energetic leader with the professional background and experience managing, mentoring, coaching and guiding people and performance metrics and drive accountability throughout the organization.

Strong organizational and leadership skills with the ability to make decisions in a rapidly changing, and competitive environment.

An understanding of quality and production standards including ISO 9001, ISO 13485, and Six Sigma.

A proven relentless passion for excellence.

An established track record leading organizations to operational excellence and outstanding customer service in a service-oriented business with multiple, geographically dispersed locations.

Analytical and critical thinking skills with a strong hands-on approach.

Ability to successfully manage multiple projects.

A self-motivated, take initiative person who can work independently and adjust to different environments and cultures.

Must be able to quickly identify solutions to challenges and implement them in an expedited manner with no directive from manager.

Strong written and verbal communication skills with a team focused approach.

Ability to occasionally work after-hours and weekends as needed.