Distro
Distro1d ago
New
USD 950–1000/yr

Remote Intake Specialist (Personal Injury)

MexicoMexico·Mexico CityRemoteFull-timemid
OtherIntake Specialist
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Quick Summary

Key Responsibilities

• Handle inbound calls, chats, and web inquiries in both English and Spanish • Conduct initial case screenings (auto accidents, slip & fall, etc.

Requirements Summary

• English level C1 (advanced) and fluent Spanish (spoken and written) • Minimum 1 year of experience as an Intake Specialist with U.S.

Technical Tools
OtherIntake Specialist
Bilingual Intake Specialist (Spanish/English) — Personal Injury (U.S. experience)
• Location: Remote
• Schedule: Monday to Friday
• Overview: Serve as the first point of contact for prospective clients, providing empathetic and professional service while collecting key case information and performing initial screenings.
• Responsibilities:
• Handle inbound calls, chats, and web inquiries in both English and Spanish
• Conduct initial case screenings (auto accidents, slip & fall, etc.)
• Read and analyze medical records (medical terminology required)
• Accurately enter and manage case information in CRM systems
• Explain the intake process and next steps to clients
• Schedule appointments with attorneys or legal staff
• Follow up with clients to collect documents and signatures
• Maintain confidentiality and legal compliance standards
• Collaborate with attorneys and case teams
• Meet intake and conversion performance targets
• Requirements & Skills:
• English level C1 (advanced) and fluent Spanish (spoken and written)
• Minimum 1 year of experience as an Intake Specialist with U.S. experience (required)
• Experience in Personal Injury
• Ability to read and understand medical records
• Experience with CRM/case management systems (Clio, Filevine, Litify, etc.)
• Strong communication and active listening skills
• Ability to handle high call volumes and multitask
• Excellent attention to detail and data accuracy
• Strong organizational and time management skills
• Professionalism and empathy when handling sensitive situations
 
#SolvoGlobal
#LI-PROMOTED
#LI-Remote

Location & Eligibility

Where is the job
Mexico City, Mexico
Remote within one country
Who can apply
MX

Listing Details

Posted
June 8, 2026
First seen
June 9, 2026
Last seen
June 10, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
86%
Scored at
June 9, 2026

Signal breakdown

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Distro
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Founded
2021
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distro.io
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DistroRemote Intake Specialist (Personal Injury)USD 950–1000
Apply Now