Restoration Sales & Estimator Representative

We're seeking a Restoration Sales & Estimator Representative / Account Manager to manage the full sales pipeline — from prospecting and inspections to estimates and closing deals. This role blends customer service, technical estimating, and sales performance. You'll work with inbound leads provided by the company and generate your own through networking, outreach, and community engagement. If you're self-motivated, goaloriented, and thrive on helping people under stressful situations, this is the opportunity for you.

Essential Duties and Responsibilities

Customer Engagement: Conduct in-home/business inspections for water, fire, mold, or restoration needs. Build rapport and explain the restoration process clearly, including insurance steps when applicable.

Estimating & Documentation: Prepare accurate estimates using company software/apps, take photos/measurements, moisture readings, and document field conditions.

Sales & Closing: Present services, follow up with leads, deliver quotes, and close projects while meeting weekly/monthly targets.

Lead Generation: Work inbound leads (website, ads, referrals) and actively prospect through networking, realtor/property manager visits, plumbing partnerships, community events, and door-to-door outreach.

Collaboration: Coordinate with technicians and operations for smooth project handoff. Maintain CRM records, notes, and follow-ups.

Knowledge, Skills and Abilities

Strong customer service skills and ability to build trust quickly.

Excellent communication and organizational skills.

Reliable, punctual, and self-motivated with a valid driver's license.

Comfortable with light physical work (climbing ladders, inspecting attics).

Education & Experience

Proven sales background (restoration, roofing, solar, HVAC, pest control, or similar in-home services preferred).

Experience with estimates, inspections, or home improvement sales (a plus).

 

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