Financial Messaging Expert

DiXiO is on a mission to innovate financial messaging, and now, you can be part of it too!

We are looking for a Financial Messaging Expert who will help us make our clients happy identifying their need, onboarding them on our platform & answering any of their requests regarding Financial Messaging solutions.

You’ll be responsible for managing your own portfolio of customers.

Onboard new customers

Attend clients' meetings during pre-sales stage 

Determine customer requirements and goals of his target SWIFT infrastructure

Define the scope of the project, plan timelines, set deadlines

Help the customer in the technical set-up of its SWIFT platform

Coordinate end-to-end tests

Provide reporting to management about progress, risks & mitigations

Support existing customers

Provide client support on their Financial Messaging / SWIFT related queries

Answer to Jira tickets within given SLA

Train customer staff on how to use SWIFT / our platform

Help identify performance improvement opportunities for assigned clients

Occasionally, travel to client locations to collaborate with their teams

In parallel, you’ll play a key role internally to help DiXiO grow:

Participate in Brainstorming Sessions related to Strategic Initiatives at the company

Participate in Continuous Improvement Process by sharing ideas for improvement

Work with Sales Team & IT Team to imagine future products & services

Provide guidance and mentoring for new employees and/or colleagues in other departments

Deliver training for internal teams 

Ambitious

Curious and Innovative

Autonomous

Customer focused

3 – 7 years of experience in the field

Strong knowledge of SWIFT connectivity solutions & other SWIFT services

Strong knowledge of Financial Messaging protocols: SwiftNet, API, Host to Host

Strong knowledge of MT and MX (ISO20022) messages

Good understanding of the financial industry ecosystem

Proficient in English (any other language is a plus)

If you are searching for an organization that is willing to invest in your professional career, look no more. We provide our Experts with all the tools and investments needed to fulfill their career and professional aspirations. You also don’t need to worry about getting stuck in traffic at 8:00AM, we are 100% remote, and our Experts can work from anywhere! Our team also enjoys an unlimited number of leave days to make sure they are reaching a work-life balance. That’s not all, our packages include a medical insurance and performance-based bonus!

DiXiO is a company of SWIFT Experts operating in more than 50 countries. In recent years, DiXiO has established itself as the reference in the Financial Messaging industry and was registered as an official SWIFT agent. Today DiXiO is the first global network of trusted experts, making financial messaging simple & secure through expert services & cloud solutions.