Manager, Sales Strategy & Operations

Our sales and partner management teams are the heart and soul of DoorDash, helping us partner with top merchants (think restaurants, grocers, convenience stores, retailers) across the country to grow their revenue and help them operate even better. As DoorDash grows both in scale and scope of offering, the strength of our sales engine and organizational structure must grow with it. 

We are looking for an Manager level in Sales Strategy and Operations to 1. Develop strategic plans to accelerate our acquisition of US restaurants at scale, 2. Leverage data tools (e.g. SQL, Tableau) and CRM systems (e.g. Salesforce) to help enhance sales productivity in targeting and closing the most valuable merchants. You’ll partner closely with our sales, selection, operations, product, and analytics teams to build the foundation for success.

• Build – develop and drive the future of US Pre-Sales Restaurant Acquisition
• Experiment – scope tests and experiments on everything from adoption to optimization
• Implement – drive tactical day to day operations and implement efficient improvements to optimize business impact
• Influence – work with our Merchant, Product, Engineering, Operations and Sales teams to scale business impact

• We are looking for a Sales Strategy Manager to build and execute the Inbound Sales strategy for Pre-Sales Rx. You will work closely with internal stakeholders (Sales, Marketing, GTMT, Product, Finance, and more!) to acquire, retain and grow Merchants at scale. You will report into the Senior Manager of Pre-Sales S&O.
• This will include developing go-to-market playbooks, revenue optimization, strategic plans to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. You will sit at the center of our revenue generation engine - this will require prioritization and data-driven insights to ensure our teams are working against the right goals and have the tools needed to achieve them.

• You have 6+ years of experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience with a track record of leading initiatives and hitting goals 
• You have strong cross functional business experience, project management, and communication skills 
• You are comfortable working with large data sets + modeling in Excel / Google Sheets, advanced proficiency in SQL, and well-versed in data visualization tools (e.g. Sigma, Tableau) to help solve ambiguous problems 
• You are willing to roll up their sleeves and flex up or down as needed - “humble doer” 
• You have a Bachelor’s degree or higher 
• You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

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