Service Technician

Description

The Service technician is responsible to perform service and maintenance on residential & commercial pools.  Must be a team player, ability to problem solve and have good driving record

• Train helper using the chemical testing kits and on-site training for all service repairs, opening and closing and maintenance of swimming pools. 
• Responsible as liaison between the customer and the Service Manager.
• Purchase items (completing paperwork properly) as needed for customers.
•  Report any problems with vehicles immediately to Service Manager.
• Forward any service issues and/or requests to Service Manager in writing for scheduling and customer contact.
• Assist other departments as necessary.
• Perform service jobs as needed and follow up with Service Manager of any repairs necessary.
•  Preparing and loading truck
• Maintain a neat and clean vehicle
• Ordering parts when necessary for repairs.
•  Properly out purchase orders
• Properly fill out Work Orders at job site with details of work performed and items used.  Leave a door knocker at each job site
• Communicate with customer and manger any recommended managers
• Call Manager at end of day before returning to shop
• Return to shop at end of day to secure truck
• Turn in Work Orders and Time Sheets each morning to Manager. 
•  Lifting of products up to 50lbs

Requirements

SKILLS AND ABILITIES:

•  Ability to communicate, both verbal and written, with company managers, staff, trainees and clients.
•  High energy level; independent thinker; tenacity in problem solving; attention to detail.
•  Ability to organize, prioritize and complete tasks within the allotted time frame.
•  Must have a valid driver's license.
• Pool, Plumbing and Minor electrical desired but willing to train.