Service Technician

By joining our team as a Service Technician, you will become a vital contributor to our mission of fostering Thriving Communities. In this role, you ensure our affordable rental properties remain top-tier homes for working families through diligent maintenance and care. From addressing resident service requests to resolving complex electrical and plumbing challenges, you are a hands-on problem solver dedicated to operational excellence. Elevate your professional journey with our family-oriented, fast-growing organization and leave a lasting, positive mark on the communities we serve.

We believe that building a great career is just as essential as building a great community. We are seeking motivated and dedicated professionals ready to help us enrich lives and create vibrant residential environments.

As a subsidiary of DLP Capital, we maintain a culture defined by growth, purpose, and excellence. Our staff consistently delivers superior service to ensure residents truly value their homes. DLP Capital is proud to have been recognized as a top employer and has appeared on the Inc. 5000 list of the nation's fastest-growing private companies for 13 straight years.

Dream Live Prosper Communities is the ideal destination for those seeking a mission-focused career that prioritizes leadership and meaningful impact!

• Location: DLP Kutztown 2200 Lifestyle Ln, Kutztown, PA 19530
• Competitive Compensation with Monthly Bonus Potential
• Position type: Full-time 
• This job requires a flexible schedule with varied work hours that may include weekends. 

• Maintenance Expertise: Proficiency in electrical, plumbing, appliance, painting, lock, and drywall/plaster repairs.
• Turnover Efficiency: Proven ability to execute apartment turns within a five (5) day timeframe in diverse building types.
• Technical Certification & Tools: Preferred HVAC certification and possession of essential basic tools.
• Interpersonal Skills: Skilled at professional communication with teammates, vendors, and residents, alongside strong problem-solving and decision-making capabilities.
• Operational Knowledge: Preferred familiarity with property management and foundational budgeting principles.
• Mobility & Reliability: Valid driver’s license, clean driving record, and dependable transportation for daily tasks and on-call duties.
• Physical Requirements: Ability to lift 50 pounds, navigate roofs or crawl spaces via ladders, and remain mobile (standing, kneeling, etc.) for long durations.
• Availability: Commitment to consistent attendance and readiness for weather-variable outdoor work and after-hours emergency rotations.

• →Resident Satisfaction: Deliver superior service and respond to all maintenance requests within 24 hours.
• →Facility Maintenance: Execute expert repairs (HVAC, plumbing, etc.), manage ground cleanliness, and secure properties against hazards.
• →Strategic Operations: Supervise service team scheduling, mentor staff, and oversee budget-conscious purchasing and shop inventory.
• →Unit Readiness: Efficiently coordinate and perform 5-day apartment turnovers for incoming residents.
• →Administrative & Emergency Support: Handle security deposit dispositions, attend necessary meetings, and participate in the emergency on-call rotation.
• →Assign service requests for a 24-hour turnaround.
• →Manage security deposit dispositions and attend meetings as required.

• Driven for Greatness: Pursuing knowledge and growth both personally and professionally.
• Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.
• Grit: Demonstrating endurance and commitment to achieve long-term goals.
• Community: Elevating the greater good and cultivating thriving relationships.
• Authenticity: Being true to ourselves and others, fostering growth through open dialogue.
• Prepared to Win: Applying discipline and consistent effort to achieve our goals.
• Kingdom Impact: Sharing God’s love through our work and service.
• Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.
• Stewardship: Committing to those who trust us with their capital, communities, and careers.
• Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.