Youth Service Manager

Description:

DREAM has launched in Maine! Join a small team of passionate and dedicated employees working to fulfill DREAM's mission in Maine: closing the opportunity gap for youth living in affordable housing communities. 

This position is a Maine based position with the goal of supporting the Maine expansion. The Youth Service Manager will work alongside DREAM staff, families, and youth to assist site expansion & support existing program sites in Maine. 

The ideal candidate will demonstrate: strategic thinking, be excited and motivated by fundraising opportunities and possess excellent program, staff and youth support & management skills.

The DREAM Program is committed to fostering a welcoming and inclusive environment where all staff, volunteers, youth and families have the opportunity to thrive. We believe in continuous learning and growth, and we encourage members to engage with curiosity, openness, and a commitment to making a meaningful impact.

Responsibilities:

• Build and sustain high quality, community-based relationships through successful management of program sites:
  • Build relationships with DREAM Staff, Americorps members, volunteer mentors youth and their families. 
  • Support overall functioning and management of assigned sites
  • Assure DREAM staff, Americorps members, volunteer mentors are trained, supported and prepared intentionally to provide high quality, youth centered programming.
• Support DREAM Maine’s expansion
  • Support the expansion, development, and roll out of new sites in the Maine region through ongoing fundraising efforts, strategic thinking, and relationship/base building. 
  • Expand networking, collaboration, and community partnerships to expand funding, increase volunteer and donor base, and build sustainability of DREAM programming in Maine
  • Manage day to day programs and activities with fidelity to its models, with the intention of continuing to strive toward excellence and expand our offering to as many eligible youth as possible. 
• Communication
  • You will be working closely on a team of other managers and directors in the region, communicating with and supporting others regularly, both in-person and virtually. 
  • Participate as a member of DREAM’s Employee & Member Support team by attending regular meetings and driving strategy and execution of initiatives.
  • Communication regularly and professionally with mentors, parents and partners.
  • Communication with DREAM’s broader community as needed to advance the mission.

Preferred qualifications/experience:

• 1+ years of experience in managing a group of employees, service members and/or volunteers.
• Demonstrated practice or education serving and supervising individuals who have a variety of lived experiences in a manner that is respectful and aware of how those experiences impact who they are as individuals and as a community. 
• 2+ years experience in organizations focused on youth development. 
• Demonstrated skills in positive communication among a team. 
• Experience maintaining an organizational property, office, and/or program space.
• Computer proficiency: comfort with Microsoft Office apps, Google's GSuite and email communication; database experience; accounting software experience.
• Familiarity with AmeriCorps grant requirements and mentoring program requirements as expressed by CNCS and state and local regulations, respectively.
• Demonstrated ability to manage time and set priorities while giving consideration to staff, the organization, and the self.

• Creativity, energy, and an entrepreneurial spirit.
• A contagious energy for DREAM’s work.
• Comfortable working in an outdoor environment in all seasons.

Type of work/expected commitment: 

This is a full time, salaried, overtime exempt position. The position will average 35-45 hours per week with regular evenings and occasional weekend events over the course of the year. Regular commuting to/from our site locations in Portland is expected as programming requires (typically a few times a week). Participation and leadership at regular multi-day retreats is required (typically one each quarter).

Compensation: 

Total compensation value: upwards of $59,000 which includes: 

• Salary range commensurate on experience ($50,000 - $54,000), overtime exempt. 
• Group Medical Insurance for the employee paid at 100% of cost the plan (no probationary period - plan is based on our current group offering in Vermont - a “bronze” plan level) 
• five weeks (25 work days) paid time off (PTO) inclusive of vacation, sick and personal days;
• eight (8) paid holidays (including six (6) single days, a winter break from December 24-January 1 and a November break);
• free access to Employee Assistance Program and its corresponding benefits;
• free access to Amazon Prime buying and streaming services;
• paid membership in position-specific professional organization;
• access to professional development opportunities;
• DREAM gear/uniforms;
• access to 3% employer match retirement plan, and
• expanded health benefits (dental and vision) with employee contribution.
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Work environment:  This position operates in multiple spaces. The spaces included will often be an indoor environment, in both shared and remote workspaces. You will often travel to other regions, be present on-site with children, families, and volunteers, within the housing communities we serve, or on campus at the colleges we are partnered with. This role routinely uses computers, phones, and a variety of other softwares (design, databases, organization) for communications, systems, and program accountability.

Physical demands: The physical demands described here are representative of those that must be met by an employee/member to successfully perform the essential functions of this job: 

• This position requires comfort working in outdoor environments, regardless of the weather. This position can be active and frequently requires standing, walking, and bending. 
• While performing the duties of this job, the employee/member is regularly required to communicate with individuals who talk and hear.  
• The employee/member may occasionally lift and/or move items over 50 pounds.  
• While performing the duties of this job, the employee/member is regularly required to observe and comprehend using vision abilities that include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
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Travel:  Travel includes local travel during the work hours described. Out-of-the-area and overnight travel may be occasionally expected.

AAP/EEO Statement:  The DREAM Program is an equal opportunity employer and an incorporated 501(c)3 charitable organization. The DREAM Program prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At will employment:  The DREAM Program is an at will employer. Employment with The DREAM Program is voluntary and is subject to termination by you or The DREAM Program at will, with or without cause, and with or without notice, at any time. The policy of employment-at-will may not be modified by any officer or employee.