Assistant Workplace Manager

United Kingdom·Londonmid

OtherWorkplace Manager

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Quick Summary

Overview

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world.

Technical Tools

OtherWorkplace Manager

Responsibilities

~1 min read

Oversee front desk operations, including management of reception services
Support employee experience initiatives such as wellness programs, workshops, and in-office amenities
Support the Catering & Events Specialist with event execution as needed (set up/tear down of large-scale events)
Act as a primary point of contact for employee workplace requests and inquiries
Maintain high standards for office presentation, amenities, and overall environment
Assist with onboarding and offboarding processes
Provide ad hoc support to the Catering Team for office food program

Occasional flexibility required for on-call support, as well as early morning or evening work related to projects and installations.
Coordinate with building management, security, cleaning, and maintenance vendors
Manage and track maintenance requests, including HVAC, lighting, and plumbing
Support workplace related construction and renovation projects in partnership with project managers
Monitor workplace related budgets and expenses

Support office space planning, seating arrangements, and internal moves
Maintain accurate space management systems and workplace data
Review capacity and utilization data to optimize workspace efficiency

Support emergency preparedness programs, including fire drills and evacuation procedures
Assist with badge access control management and reporting
Ensure workplace policies and procedures are up to date and followed

Provide administrative and operational support to the Workplace team
Assist in developing and improving workplace processes and standard operating procedures
Support internal communications related to office operations and building updates
Contribute to workplace reporting, surveys, and continuous improvement initiatives

Requirements

~1 min read

5+ years of experience in workplace operations, facilities, or office management
Strong organizational and multitasking skills with attention to detail
Demonstrates strong initiative and proactively identifies opportunities to improve workplace operations and employee experience
Excellent communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Experience working with vendors and cross-functional teams
Proficiency in workplace tools and systems is an asset (ServiceNow, SharePoint, Slack, Excel, Building Management Ticketing Systems, Access Management Systems, etc.)
Strong written and verbal communication skills.
Bachelor’s degree or equivalent higher education qualification