Infrastructure Support Engineer

• Experience with Microsoft Windows administration and Office support
• Experience with Linux desktop administration and support
• Experience with data center physical and logistical operations
• Experience supporting applications, process monitoring, and troubleshooting
• Experience with ticket workflow and asset management

• Bachelor's Degree in Computer Science, Engineering, Information Technology, or a related field
• 3+ years of experience working in IT Infrastructure Support or Systems Infrastructure Support operations
• Excellent verbal and written communication skills, with the ability to effectively interact and collaborate with global teams
• Ability to adapt in a fast-paced, collaborative, and results-oriented environment, and thrive under time-sensitive and high-pressure situations
• Self-starter with strong proactivity, sets ambitious goals, willingness to drive and own projects, and proactively identifies opportunities for impact
• Flexible with on-call and weekend infrastructure change efforts
• Demonstrated interest in automation and scripting

Bonus Points for:

• Experience with scripting languages (Python, PowerShell, etc.) for automation tasks.
• Familiarity with configuration management tools (such as Ansible, Puppet, or Chef).
• Exposure to cybersecurity principles and best practices.