District Manager

United States·RichardsonfullTimemid

RetailDistrict Manager

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Quick Summary

Overview

Position Description Position Title: District Manager of Operations Reports To: Regional Director of Operations District Manager of Operations The District Manager will take a lead role in overseeing operations of 6-8 Dunkin' restaurants with a focus on driving strong operational standards for…

Requirements Summary

Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team. Guest Focus – anticipate and understand guests’ needs and exceed their expectations.

Technical Tools

excelms-office

Responsibilities

~1 min read

→Recruit / Interview / Hire / Orientate - maintain bench plan looking at 30/90/180
→Develop good hiring habits and training excellence in each GM / AM to improve Ops
→Communicate expectations along with Best Determined Practice and celebrate wins
→Establish open-door communication and ask good questions to uncover anomalies
→Collaborate with Brand employees while embracing and model QBG RAISE culture and nourish positivity
→Collaborate, Mentor, share, and inspire other DMs by sharing experience and success• Teach & Coach sound financial practices to impact Sales, COGs, Labor & Controllables
→Evaluate PC based on KPIs and build plan to achieve same through Manager & Team • Create Community involvement and LSM projects targeted to stores in need as Conduct CMX audits to highlight opportunity and drive all QBG & Brand standards

Requirements

~1 min read

Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
Strong communication skills and pc proficiency with MS office and excel spreadsheets.
Strong decision-making ability with passion for results for delivering on commitments.
Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment. • Conflict Management – must be able to confront touch issues and resolve disagreements constructively.
Proficiency in math and financial management, budgeting, knowledge of P&L Statements
3 years multi-unit restaurant, QSR Industry, or retail management experience with strong supervisory experience.