Dutch19h ago

New

USD 150000–200000/yr

Pharmacist-in-Charge (PIC)

United States·ClevelandFull Timemid

HealthcarePharmacist

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Quick Summary

Requirements Summary

Prescription intake and verification Pharmacist verification workflow Dispensing processes Quality assurance Shipping and fulfillment Cont

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HealthcarePharmacist

Dutch is transforming veterinary care by providing convenient, affordable telemedicine for pets. As we expand into pharmacy services, we're building a best-in-class veterinary pharmacy that integrates seamlessly with our telehealth platform, enabling pets to receive medications quickly, safely, and compliantly.

We are seeking an experienced licensed Pharmacist-in-Charge (PIC) to lead the launch and ongoing operation of our first pharmacy. This is a highly entrepreneurial role responsible for building the pharmacy from the ground up—including licensing, regulatory compliance, operational design, quality systems, and day-to-day pharmacy oversight.

The Pharmacist-in-Charge will be responsible for obtaining all required pharmacy licenses, permits, and regulatory approvals necessary to establish and operate a veterinary pharmacy serving customers across the United States. This individual will partner closely with Operations, Legal, Clinical, Technology, and Supply Chain teams to design scalable pharmacy operations that meet all state and federal regulations.

This role is ideal for someone who enjoys building new businesses, developing compliant processes, and creating operational excellence in a fast-growing healthcare startup.

Pharmacy Launch & Regulatory Leadership

Serve as the designated Pharmacist-in-Charge for the pharmacy.

Lead the end-to-end launch of the pharmacy from planning through go-live.

Obtain and maintain:

All applicable state Pharmacy License

DEA Registration

Controlled Substance registrations (as applicable)

Nonresident pharmacy licenses across all required states

Veterinary pharmacy-related licenses and permits

NABP requirements

Additional state-specific pharmacy registrations

Work directly with Boards of Pharmacy, DEA, FDA, NABP, and other regulatory agencies.

Develop licensing strategy for nationwide pharmacy expansion.

Ensure ongoing compliance with changing federal and state regulations.

Pharmacy Operations

Design and implement scalable pharmacy operations including:

Prescription intake and verification

Pharmacist verification workflow

Dispensing processes

Quality assurance

Shipping and fulfillment

Controlled substance management

Returns and recalls

Inventory controls

Documentation and record retention

Develop SOPs for every pharmacy process.

Compliance & Quality

Develop the pharmacy Quality Management System (QMS).

Establish audit readiness processes.

Maintain compliance with:

Ohio Board of Pharmacy

DEA

FDA

Veterinary pharmacy regulations

State-specific nonresident pharmacy requirements

Lead regulatory inspections.

Investigate and resolve compliance issues.

Develop corrective and preventive action (CAPA) processes.

Clinical Oversight

Ensure safe dispensing of veterinary prescriptions.

Establish pharmacist verification standards.

Review medication safety processes.

Develop protocols for:

Prescription validation

Drug utilization review

Controlled medications

Medication errors

Adverse event reporting

Collaborate with Dutch veterinarians on prescribing workflows.

Technology & Systems

Partner with Product and Engineering teams to design pharmacy workflows within:

Pharmacy Management System (PMS)

Warehouse Management System (WMS)

EMR integrations

Shipping platforms

Inventory systems

Automation equipment

Labeling software

E-prescribing systems

Help define system requirements to ensure regulatory compliance.

Inventory & Vendor Management

Establish pharmaceutical purchasing processes.

Implement inventory control procedures.

Monitor expiration dates and recalls.

Optimize inventory turns while maintaining service levels.

Support controlled substance inventory management.

Team Building

Recruit, hire, train, and develop:

Staff pharmacists

Pharmacy technicians

Fulfillment staff

Pharmacy operations personnel

Create onboarding, competency assessments, and ongoing training programs.

Cross-Functional Leadership

Partner closely with:

Operations

Veterinary Clinical Team

Legal & Compliance

Finance

Product

Engineering

Customer Experience

Supply Chain

Business Development

Drive pharmacy initiatives across the organization.

Active Ohio Pharmacist License in good standing.

Eligible to serve as Pharmacist-in-Charge in Ohio.

Minimum 5 years of pharmacist experience.

Minimum 2 years as Pharmacist-in-Charge or pharmacy leadership role.

Experience opening or launching a pharmacy, specialty pharmacy, mail-order pharmacy, or healthcare operation.

Deep knowledge of:

Ohio Board of Pharmacy regulations

DEA regulations

Nonresident pharmacy licensing

State pharmacy compliance

Controlled substance regulations

Experience with pharmacy management systems.

Strong project management skills.

Nice to Have

~1 min read

Veterinary pharmacy experience.

Mail-order pharmacy experience.

Startup experience.

Multi-state pharmacy licensing experience.

Experience implementing pharmacy automation.

Experience with accreditation programs (URAC, ACHC, VIPPS/NABP Digital Pharmacy, if applicable).

Knowledge of veterinary medications and compounding regulations.

Achieve >99.9% dispensing accuracy.

Maintain 100% regulatory compliance.

Establish KPIs for turnaround time, inventory accuracy, and customer service.

Strong communication skills

Continuous improvement mindset

Ability to thrive in a fast-paced startup environment

High attention to detail

Customer and patient safety focus

You'll have the unique opportunity to build one of the nation's leading veterinary pharmacies from the ground up. As one of the earliest pharmacy leaders at Dutch, you'll shape the strategy, systems, compliance framework, and operations that will serve hundreds of thousands of pets across the country. If you enjoy building scalable healthcare operations and making a meaningful impact on pet health, we'd love to meet you.

Base Salary: $150,000–$200,000 (depending on experience)

Equity/stock options

Comprehensive health benefits

401(k)

Flexible PTO/DTO

Hybrid/remote flexibility with required Ohio pharmacy presence