Career Planner

Provides employment-focused case management for individuals preparing to reenter the community, supporting job readiness, placement, and retention.

· Guide clients through job readiness, placement, and retention.

· Develop and lead coaching/workshops to match talent with employer needs.

· Assist customers in finding resources, jobs, or training; connect career seekers to open positions.

· Help clients access labor market information, complete enrollment processes, and conduct eligibility assessments.

· Regularly verify participant and employer placement/retention.

· Stay informed on industry trends; respond rapidly to client needs.

· Maintain customer records per legal and company standards; measure outcomes and suggest improvements.

May be assigned related tasks as needed; duties and schedules may change based on business requirements.

Lift/carry up to 25 lbs occasionally; require visual, speech, and manual dexterity for office equipment and driving; mainly office-based with some travel.

Strong customer service, communication, teamwork, technical skills, and learning orientation.

Bachelor's degree or 2 years equivalent experience required. At least 2 years' customer service and training/public speaking experience. Ability to create/modify training materials preferred. Workforce Service experience or working with justice-involved individuals required. Proficient communication and computer skills necessary.

Valid driver's license, vehicle insurance, and ability to pass a Department of Corrections background check.