Internal Communications Lead- Contract

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.

• Re-align company communication touchpoints by shifting All Hands to a quarterly cadence aligned with QBRs, supported by a standardized, repeatable information-delivery framework.
• Develop and manage a monthly company update (newsletter format) that translates MBRs, priorities, and wins into accessible, engaging narratives.
• Produce and support Town Halls / AMAs (~7 per year) focused on leadership Q&A, strategic deep-dives, and timely business topics.

• Partner closely with the Executive Leadership Team to improve clarity, consistency, and impact of leadership communication.
• Provide content support, templates, and messaging guidance for ELT communications (newsletters, AMAs, updates).
• Enable effective communication cascade through people managers and team leads, and measure cascade effectiveness.

• Strengthen connection and belonging across a hybrid, global workforce through storytelling, recognition, and cultural programming.
• Partner with HR, ERGs, and Community teams to support monthly engagement moments (ERG events, speaker series, culture initiatives, customer events).
• Spotlight employee stories, team wins, and mission impact to reinforce EarnIn’s values and purpose.

• Support major launches, org changes, reorgs, training initiatives, and company updates with clear, structured messaging.
• Translate operational forums (MBRs, QBRs) into company-wide narratives that drive understanding and aligned action.

• Design and manage monthly pulse surveys to track engagement, clarity, and sentiment.
• Establish baseline metrics and track progress against defined engagement drivers.
• Report insights and recommendations back to Communications and leadership teams.

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