Eastern Communications
Eastern Communications19d ago
USD 21–27/yr

Billing Specialist

United StatesUnited States·MarshalltownFull Timemid
Finance & AccountingBilling Specialist
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Quick Summary

Overview

Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities,

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Finance & AccountingBilling Specialist
Are you inspired by the idea of supporting our nation’s critical infrastructure and securing communications for first responders, utilities, and transportation?
 
Does the prospect of joining a growing medium-sized business and supporting the accounting infrastructure in a data-driven, financially sophisticated environment appeal to you?
 
Are you an independent, self-motivated individual contributor also capable of rolling up your sleeves and supporting your teammates when unexpected challenges arise?
 
Company Overview
Join a growing team that has strong bonds with Law Enforcement, Fire and Emergency. RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the “second half of the 911 response equation” — from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens.
 
RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and now comprises 250 employees across 17 locations nationwide.
 
Job Description
As a billing specialist you are responsible for several critical responsibilities related but not limited to financial transactions and record keeping, maintaining financial records, identifying inconsistencies and errors, creating invoices, assisting with payment solutions. This role is responsible for processing a variety of billing types—including standard customer billing, dropship customer billing, project-based billing, complex billing, and billing for customer portal uploads—as well as managing vendor dropship bills in our AP processing system Stampli. The position requires close collaboration with internal teams, strong customer relationship skills, and meticulous attention to accuracy, timeliness, and accounting period alignment.
  • Prepare, review, and process standard customer invoices in accordance with established procedures.
  • Manage dropship customer billing, ensuring accurate documentation and timely invoices.
  • Handle project-based billing, tracking milestones and deliverables for correct charge allocation.
  • Upload and process invoices through customer portals, ensuring compliance with client-specific requirements.
  • Process vendor dropship bills in Stampli—including coding and approving for payment—after processing order fulfillment and billing in NetSuite, ensuring proper period alignment between related documents.
  • Serve as a primary point of contact for customer billing inquiries, providing clear, timely, and professional communication.
  • Build and maintain positive customer relationships by addressing concerns, resolving discrepancies, and ensuring a smooth billing experience.
  • Collaborate with sales, operations, logistics, procurement, and project management teams to gather necessary billing information and resolve issues.
  • Maintain accurate billing records and documentation for audit and reporting purposes
  • Identify and recommend process improvements to enhance billing efficiency, accuracy, and customer satisfaction
  • High school diploma or equivalent; associate or bachelor’s degree in accounting, finance, or related field preferred.
  • 2+ years of billing, accounts receivable, or related accounting experience.
  • Experience with Stampli and NetSuite preferred.
  • Strong attention to detail, organizational skills, and customer service mindset.
  • Proficiency in billing software, ERP systems, and Microsoft Office Suite (especially Excel).
  • Excellent communication skills with the ability to work cross-functionally and build rapport with customers and vendors.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Health, dental and vision insurance
  • 401k and company match
  • Annual Performance Review and accompanied bonus
  • Paid holidays, vacation and sick days
  • Advancement opportunities
  • Company-provided uniforms
  • Safe, clean & friendly work environment

    • Location & Eligibility

    Where is the job
    Marshalltown, United States
    Hybrid — some on-site time required
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    April 13, 2026
    First seen
    April 22, 2026
    Last seen
    May 3, 2026

    Posting Health

    Days active
    10
    Repost count
    0
    Trust Level
    49%
    Scored at
    May 3, 2026

    Signal breakdown

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    Eastern CommunicationsBilling SpecialistUSD 21–27
    Apply Now