Residential Team Lead

Easterseals PORT Health is seeking a dedicated Lead Direct Support Provider (DSP) to join our Residential Services team. This role plays a key part in supporting individuals with intellectual and developmental disabilities (IDD) and/or mental health (MH) needs in a group home setting. The Lead DSP not only provides direct care and support, but also leads a team of DSPs during assigned shifts to ensure a safe, person-centered, and engaging home environment.

• →Lead and support DSPs during your assigned shift.
• →Help residents with daily tasks like hygiene, meals, and getting around.
• →Follow and implement care plans created by clinical staff.
• →Encourage skill-building, social activities, and community involvement.
• →Give medications and document them properly.
• →Keep clear, accurate records of care and incidents.
• →Communicate important updates with your team and supervisor.
• →Ensure a safe, respectful, and supportive environment.
• →Assist with housekeeping and meal preparation based on residents’ needs.
• →Participate in staff meetings and required training.
• →Follow agency policies and maintain a professional approach.

• Organize weekly staff schedules and daily activities.
• Guide and support DSPs with feedback and coaching.
• Make sure care plans and safety standards are followed at all times.

• High School diploma or equivalent required.
• At least one year of experience working with individuals with IDD or MH needs preferred.
• Valid, unrestricted North Carolina driver’s license and reliable transportation.
• Current auto insurance and clean driving record required.

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.