Senior Consultant - Client Success

The Senior Consultant is a pivotal role in the Client Success community, supporting in the delivery of digital ‘best-in-class’ insights & actionable learnings regarding advertisers’ media investment. The Senior Consultant will also help in the development of digital investment best practices within Client Success.

The Senior Consultant will be expected to become a media expert both externally (to our clients and broader industry partners) and internally (to our team members) but must already have a firm understanding / working knowledge of digital media. This is not a graduate entry level role.

The Senior Consultant will work with other Client Success specialists as part of a team managing a defined set of global clients with expectation to grow & develop existing relationships as well as  acquiring new ones. . You will, at the appropriate time, assume leadership of an agreed cohort of clients, however the main focus will be on digital investment insight advice but in the long-run there will be an expectation that the Senior Consultant can talk about all media channels.  

The Senior Consultant may also have pastoral and developmental responsibilities for any junior members of the team.