EXP Training Coordinator, Uganda

🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. 

At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. 

Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: 

1. Introducing an employment-focused school subject into secondary and 
2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women.

To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa.

Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. 

We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund,  Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work.

Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year.

We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! 

We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply.

Do you have a passion for high-quality, high-impact training? Educate! is looking for an experienced and detail-oriented EXP Training Coordinator to be the driving force behind training excellence across the EXP product. This role is responsible for the end-to-end coordination, execution, and quality stewardship of all EXP trainings, from mentor induction to in-term delivery. You will ensure every training session is executed with the fidelity and quality defined by the EXP learning experience, using data to monitor performance, enforce standards, and ensure the program maintains its high bar for quality on the frontline. If you thrive in a fast-paced environment and are committed to maintaining consistent, high-quality programming that impacts youth, this role is for you.

• Trainings across regions are delivered consistently to the intended quality standard.
• Mentors demonstrate readiness and confidence before deployment and during delivery.
• Training quality issues are identified early and addressed before they become systemic.
• There is visible consistency in how EXP trainings feel and are experienced on the ground.

• All EXP trainings are delivered on time, within budget, and with clear ownership.
• Training plans are well-planned, well-coordinated, and executed in the field.
• Dependencies across teams are anticipated and managed proactively.
• Training-related risks are surfaced early and mitigated effectively.

• Training quality decisions are grounded in clear data and evidence.
• Dashboards and monitoring tools are actively used to manage training performance.
• Persistent quality issues trigger timely and appropriate corrective action.

• Training-related experiments are executed reliably and as designed on the ground.
• Field execution of experiments is consistent enough to produce usable signals.
• Product teams receive clean, timely insights from training execution, not noisy or anecdotal feedback.
• Clear ownership exists between Product (design and analysis) and Implementation (execution).

• Undergraduate degree in Education or related fields
• Strong experience in training delivery, facilitation, or training quality management.
• Demonstrated ability to manage complex, cross-functional projects.
• High ownership and follow-through.
• Comfortable with ambiguity but disciplined about standards.
• Respected communicator who can influence without formal line management.
• Detail-oriented without losing sight of the overall experience.
• Calm under pressure and willing to make hard calls when quality is at risk.
• Willingness to be in the field for extended periods of time, conducting or overseeing training.
• Ability to work with data and dashboards to inform decisions.
• Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here 

• Location is Uganda

We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. 

1. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value.
2. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested.
3. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams.
4. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests.
5. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress.

Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. 

We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.