JR666 Digital Product Delivery Service Lead

ELEKS is looking for a Digital Product Delivery Service Lead in Poland, Croatia, Ukraine

 

ABOUT ROLE

Digital Product Delivery is one of ELEKS’ flagship services, taking clients from initial concept to market-ready products. As Service Owner, you will own and evolve the service itself rather than the teams delivering it. The role combines strategic and commercial ownership of the service: defining and evolving the offering, shaping its commercial models, strengthening its market positioning, and taking accountability for its overall performance in the market.

AI is significantly increasing engineering productivity, creating both new opportunities and challenges for traditional time-and-materials pricing models. A key focus of this role is to evolve the service’s commercial model so that productivity gains translate into stronger margins and sustainable business value, while driving the adoption of the new approach across the engineering organization.

Own the architecture of service offerings, including scope boundaries, standard team compositions, and deliverables

Define commercial and pricing models and determine where Fixed Price, T&M, SLA-based, subscription, and risk-share approaches should apply

Drive the go-to-market strategy, including value proposition, differentiators, pitch narrative, case studies, and sales enablement

Review and approve solution structures for service-based proposals during pre-sales

Develop delivery playbooks, estimation templates, onboarding approaches, and quality standards

Drive adoption of the offering across engineering and delivery organizations

Track and improve offering performance through win rate, margin by commercial model, adoption, and asset reuse

Partner with Sales, Marketing, Engineering, and Delivery leadership to continuously evolve and scale the offering