Medical Biller - Mental Health / Remote / Part-Time to start

Ca-Glendale-Remotemid

Medical BillerHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Support Services tasks that include, but are not limited to,

Technical Tools

Medical BillerHealthcare Non-Clinical

Benefits:

Competitive salary
Flexible schedule
Wellness resources

As a Support Services Liaison at Ellie Mental Health, operated by The EndZone, A Marriage and Family Therapy Corporation, you share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to overcome them for our local communities.

Our clinics are structured to remove many of the obstacles that hinder the provision of world-class mental health services. Ellie makes the employee experience a priority by offering excellent compensation, training, flexible scheduling, CEU opportunities, and an incredibly inclusive environment.

Your Responsibilities Include:

Support Services tasks that include, but are not limited to, managing the end-to-end life cycle of revenue and supporting client scheduling
Completing insurance & eligibility verification checks
Configuring and maintaining accurate billing within client profiles
Submitting insurance claims
Monitoring insurance aging of active claims & inquiring with payors as necessary
Monitoring our EHR for processed insurance claims
Applying client and insurance payments to clients’ accounts as necessary
Communicating pertinent insurance updates to our therapists
Managing claim denials by contacting insurance payors to identify the cause for claim denials
Monitoring, reporting, and communicating client balances to our therapists (AR)
Generating Patient Statements
Engaging with clients via phone, text, or email on billing inquiries
Collaborate with therapists and the Clinic Director to obtain any outstanding information to complete job-related tasks
Assist in payroll processes that support RCM, including therapist timekeeping
Assist in scheduling clients via pathways other than CATs
Maintain confidentiality for client records
Collaborate with teammates and have a teammate mentality
Participate in team outings and team builder events (if local)

Required Education & Experience Level

Higher Education Degree in one of the behavioral sciences or related fields from an accredited college or university, or a minimum of 5 years of experience in the mental health field or Revenue Cycle Management

General Expectations

Must be able to maintain agreed-upon employment policies and procedures as listed in the employment offer letter and Handbook
Demonstrate and role model appropriate boundaries with clients & colleagues
Must follow all clinic and client-facing policies and procedures
Maintain confidentiality through HIPAA compliance of client records
Be knowledgeable and utilize community resources in conjunction with Ellie Mental Health services
Collaborate with teammates and have a teammate mentality
Participate in team outings and team builder events, as available

Required Education & Experience Level

High School Diploma or equivalent required
Desired minimum 2 years’ experience in medical billing
Competency of billing software and electronic medical records
Competency in medical insurance billing, deductibles, and copays
Proficient in the use of Office 365

Desired Characteristics & Skills

Passion for mental health and overcoming the barriers as well as stigmas associated with mental health
Contribute to the welcoming atmosphere with exceptional customer service skills
Ability to multitask and manage time effectively
Ability to demonstrate calm, rational thinking and clear communication when faced with deadlines and client demands
Excellent written and oral communication skills
Attention to detail and superb organizational skills
Outstanding problem-solving and organizational abilities

This is a remote position.