Research Manager

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Our market research Insights Team are seeking a mixed methods manager, with experience in digital research, including social media research, within the life sciences / healthcare sector. This role will be hybrid from our London office, approx. 2 days per week. 

The mixed methods (quant and qual) social media research manager roles involves owning and leading project deliverables for effective research project management. The responsibilities include independently conducting research activities, building client relationships for business generation, leading, and coaching a team, and acting as a valued internal resource within Lumanity, aiming to become a role model.

The core competencies for this role include but are not limited to:

• →To own and lead project deliverables to ensure effective management and implementation of research projects by overseeing development of key project deliverables and routine tasks, maintaining significant client contact, lead development of client presentations and by taking responsibility for running projects within budget.
• →To independently conduct research activities to help drive innovation and improve client satisfaction by starting to lead design, fieldwork, analysis, interpretation and writing of research projects, coach others in the design of research materials and presentations and by producing client ready versions of research materials and presentations.
• →To build close personal client relationships to help generate business and drive growth by identifying business opportunities to start to build close/personal client relationships with 4-6 clients and by starting to conduct new business development activities by initiating meetings and writing marketing reports.
• →To lead direct reports, ensure effective teamwork and coach colleagues by providing support and development to colleagues, conducting appraisals, provide feedback and on the job coaching to ensure ongoing development.
• →Act as a valued internal resource to Lumanity by starting to become a role model. Provide support, actively implement, and seek to develop company practices, shows appropriate enthusiasm, drive, and responsibility for tasks.

• Strong Degree (2:1) in any subject and/or professional qualification preferable
• 6-8 years’ experience in research or professional services organisation
• 5 years’ experience in research-based project support role
• 2-3 years digital and social media research, within the healthcare sector experience
• All round technical ability and broad knowledge of research methods and approaches
• Proven results in project management, people management and coaching skills
• Computer proficient – Outlook, Word, PowerPoint and Excel