Parking Services Representative

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Patient Services RepresentativeHealthcare Non-Clinical

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Requirements Summary

High School Diploma or equivalent.One year experience with customer service and/or public relations.Experience working independently.Experience effectively dealing with conflict and complaints.

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Patient Services RepresentativeHealthcare Non-Clinical

Position Summary:	Greeting and assisting visitors, issuing permits to the University community, enforcing parking rules and regulations, issuing parking citations, impounding vehicles, and assisting motorists.
Minimum Qualifications:	High School Diploma or equivalent. One year experience with customer service and/or public relations. Experience working independently. Experience effectively dealing with conflict and complaints. Effective written communication skills. Physically able to perform the duties of the position including stooping, lifting, and walking/standing for hours in all kinds of weather. Possess a valid driver's license and operate a vehicle in all weather conditions.
Preferred Qualifications:	While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following: 2+ years Demonstrated successful experience with customer service and public relations. Prior experience in parking/traffic enforcement in a University setting. Ability to make judgmental decisions based on the situation and applicable regulation. Ability to communicate clearly and effectively using a two way radio, and face to face with customers. Effective interpersonal communication skills.
Special Instructions to Applicants:	To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet. Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position. The posting is for two Parking Services Positions. Both positions have different schedules. Monday - Friday 2:30 PM - 11:00 PM Monday - Thursday 11:15 AM - 7:45 PM & Friday 8 AM - 4:30 PM
Closing Statement:	Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.