Visitor Information Counsellor

Destination Greater Victoria is a dynamic destination marketing organization looking to add to our talented team. With a membership of over 950 businesses, we offer a fast-paced, positive, and results-oriented culture.  We offer a unique opportunity to contribute to the tourism industry and work collaboratively with a variety of local businesses to drive year-round sustainable growth for Greater Victoria.

Summary of the role:

Are you passionate about delivering outstanding customer service and showcasing the best of Greater Victoria? As a Visitor Information Counsellor (VIC), you’ll play a key role in creating unforgettable experiences for visitors and locals alike. You'll connect people to incredible attractions, services, and products from our member businesses while inspiring longer stays and return visits. This is your chance to thrive in a dynamic, sales-driven role that blends customer engagement, travel planning, and local expertise in the vibrant tourism industry. From recommending must-see attractions to booking tours and maintaining a welcoming Visitor Centre, you'll ensure every guest feels at home. You'll also help drive revenue generation, keep our materials fresh and stocked, and handle transactions with ease. If you're adaptable, enthusiastic, and eager to share your knowledge of our local gems, this is the role for you!

We are looking for Part-Time and Full-Time seasonal team members for the months of April to October. The ideal candidate for this role will have:

• Experience working in a front-line sales-based customer service role and meeting sales targets.

• Experience working in the tourism industry is an asset.

• Strong knowledge of Greater Victoria, Vancouver Island, surrounding areas and BC.

• Strong knowledge of local attractions, transportation and accommodations.

·        They will be an energetic, approachable, sales-driven, and solutions-focused team player.

• Ability to work up to 8 hours a day, and to stand for extended periods of time.

• Ability to lift 40lbs.

• Flexibility to work at different venues in the Greater Victoria area as needed.

Wage: $22.50/hour - plus a bonus of up to $450 will be paid upon completion of contract.

If you think you will make a great addition to Destination Greater Victoria’s dynamic and energetic team, please apply with a cover letter and resume. In your cover letter, please indicate if you are looking for part-time or full-time work. For the full scope of the responsibilities and qualifications, please see the complete job description.

This position will remain open until filled.

DGV is committed to creating a diverse, multicultural environment and we welcome team members of all backgrounds and cultures including Inuit, Metis, Indigenous, status, non-status, and non-Indigenous.  Employment preference will be given to persons of Indigenous ancestry (please self-identify) as per Section 41 of the BC Human Rights Code and in recognition that local indigenous knowledge is an asset.  DGV’s selection of employees is based on the criteria identified in the job description so that the best-qualified applicants are chosen.