Senior Associate, Community Operations

Ensure seamless day-to-day building operations, proactively identifying and resolving issues

Assist with monthly invoicing, contracts, and processes

Oversee inventory management and ordering for building supplies and shared resources

Monitor and manage building access and building trainings

Help foster a welcoming, collaborative environment tailored to the needs of early-stage and technically complex startups

Provide on-the-ground support during community events and programming

Serve as a key point of contact for resident inquiries and concerns, ensuring a high-quality experience

Own and execute discrete projects and operational work streams from start to finish

Identify opportunities to improve systems, workflows, and the resident experience

Collaborate cross-functionally with internal labs, programming, and communication teams in addition to external partners

4-6 years of experience in operations, community management, co-working, VC platform, or incubators

Strong organizational skills with the ability to manage multiple priorities and details

A systems thinker who enjoys improving how things work

Excellent written and verbal communication skills

Friendly, proactive, and service-oriented mindset. Someone who is energized by supporting tough tech founders and building community

Ability to work both independently and collaboratively

Flexible, adaptable, and eager to learn. Not afraid to roll up their sleeves and do a range of projects

Exposure to venture capital, incubators, or accelerator programs