Front Office Agent

Imagine starting your day with the sound of waves and ending it with a sunset over the Atlantic. At Beach House Resort, your workplace is a slice of paradise — and we’re looking for amazing people to join our team! The Front Office Agent is responsible for processing all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Provide information and assistance to all guests and visitors.